“Impliment arrived with 2 shanks completely separate from unit, we’re laying on truck floor . They and unit are scratched up quite a lot but hay it is a ground engaging unit. Will have to touch up pair sinc it’s stored outside. Came in three days though.”
“the securing bolts dont fit the threads it screws into. had to install a locknut onto the bolt to secure it. considering your debris fork is mre costly than a competitor, I'd have expected better quality controls.”
“I would give a 2 star for the ordering process or should I say customer service. I looked on the site and was thinking of ordering but undecided. I then recieved several Emails offering me 10% off of the order i had put in my basket (mini forks). I decided to order so I went to the link and tried to order with the 10% off, it would not do it. I got another link so I tried it, still no luck. I call the order deppartment as was rather rudly told thet the discount didn't apply to my order they were already discounted. I was very nice and told him the email explecitedly said it was for my order, i.e. the mini forks. He wouldnt budge, I offered to read him the email, he was rude and said it doesnt apply. I decided to go ahead and order. While I was ordering it offered me to get 10% other items including different mini fork! As soon as I ordered I got another email again saying I could get 10% off. So not very happy with that. A good not they shiiped out rite away and I paid for the expidided shipping and recieved the order in less than a week! The bad news there was they woould not fit my Rural King 24 tractor with bobcat connection. I had to grind out 3/8" out of both side to get the locking pin to drop. Luckly I could do this or this would have been a major hassle. Overall I am pleased with the product.”
Hello. We're sorry for any inconvenience. Unfortunately, coupons can only be used on items at regular prices and cannot be applied to items that are already on sale. We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. Please reach us at info@titanbrands.com if you require further assistance.
“Ballast box seems well made. Arrived with multiple dents, scratches, and with one lift arm bent. Will fix major issues myself rather than fight about the damage/deal with a return process; very disappointed with shipping. And NO, I don't think I should have to pay for shipping insurance.”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“Purchase was simple and the product got here fast- actually earlier than expected.
Product is heavy duty and high quality.
This is the second attachment I purchased and I highly recommend Titan!!”
“Like the pallet fork but shipping kinda sucked. Three different shipments from three locations. They are have but none of them were boxed, wrapped or had any kind of protection. The fork frame which weights well over 100lbs was delivered in a van by a young lady and was just laying amongst other heavy items. She couldn't lift it, I had to. If I hadn't been home... the orange frame had lots of nicked and scratched places. I didn't send it back because I needed it immediately and I'll end up scratching it I'm sure, but buying a new product, it should be boxed or at least wrapped so that it's new when it arrives. In fact it should be shipped on a pallet at that weight.”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“Overall the attatchment was good. The only thing I would say is to tighten up the tolerances on the skid loader mount plate atttchment bracketing. Fits my Bobcat a bit loose.”
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