Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 27,339 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 27,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 6th October 2025

1250

Anonymous

Anonymous // 01/01/2019

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English

“Very good service and stump bucket performs well”

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Posted 1 year ago

“Good Heavy Duty Product. Easy online order process. Delivery was earlier than date Titian quoted delivery date.”

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Posted 1 year ago

“Don't expect to get any service on Titan products. I have been trying to obtain a simple jaw pin for a 6 ft grapple for over 6 months. Answer is always call back in 4-6 weeks. Their customer service model is simply not support their products. While my grapple worked well at first, I would advise against any purchase of a new product.”

Helpful Report

Posted 1 year ago

Hi. We're sorry to hear about your experience with our customer service and the difficulties you've faced in obtaining a replacement jaw pin for your grapple. We understand how frustrating this situation has been for you. We are currently working to improve our parts availability and support. Please check with us from time to time for the availability. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Strong well made product”

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Posted 1 year ago

“Fast delivery! I was expecting the 5-7 days that they tell you, so I was surprised when it came 2 days later. It even beat their email updates! We were surprsed that it didn't come in a box though. It was scuffed up somewhat, but nothing to worry about. Excellent service!”

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Posted 1 year ago

“No issues, shipped to my workplace. (Building with loading docks)”

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Posted 1 year ago

“In the end I did not receive the product I paid for. I entered the correct shipping address but your website did not accept my address and promtped me to correct the address. This resulted in accidental entry of a similar address in a different city and state. My call to the company to try to correct this resulted in an "its not our problem" response. Later, after contacting UPS and a resulting conference call, a new call tag was issued but the people who received the package refused to respond, so the package was not recovered. Though I do appreciate that some effort was eventually made to resolve the issue, in the end I spent money for a product I did not receive. Thus I am not exactly happy with this transaction.”

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Posted 1 year ago

Hello, please accept our sincere apologies for the technical issues upon placing the order. I checked your account and found that you had already spoken with one of our customer support specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Always solid equipment. Fast delivery. Perfect fit.”

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Posted 1 year ago

“Was missing something in shipment but they were quick to send it out.”

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Posted 1 year ago

“Equipment arrived quickly and works great.”

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Posted 1 year ago

“had to return wouldn,t fit tractor was told it would the 60" grapple is to narrow for 5 series JD tractor if the inside mount brackets were moved over 2" would have fit had to return to reorder a 72 "”

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Posted 1 year ago

“. Very poor packing resulting in 9 day FedEx delivery . No instructions . Uneven welds on arms resulting in uneven sides”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“My order has not completely arrived! I am still waiting for my Pallet forks they have been missing and lost in shipment. So far my experience with your shipping company has been very frustrating the least. I’m hoping that I receive the rest of my shipment soon.”

Helpful Report

Posted 1 year ago

Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our support specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Working with Titan is easy. The price is great at the quality of the product is just as good communication throughout the process is superb and it arrived on time.”

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Posted 1 year ago

“I like the quality. It works great. I give it a thumbs up.👍”

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Posted 1 year ago

“Works well, good quality. Happy with my purchase.”

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Posted 1 year ago

“All good thx”

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Posted 1 year ago

“Great price and service”

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Posted 1 year ago

“Quality product, great price and fast shipping”

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Posted 1 year ago

“Good product fast deliery.”

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Posted 1 year ago

Titan Attachments is rated 4.4 based on 27,339 reviews