“The category 2 side of the lower pins on my hitch are too big and do not comply with the standard for category 2 pin sizes....they are almost the size of category 3 and therefore will not fit in my 3 point holes on one of my tractors. I bought this hitch specifically so it would work on both category 1 and 2. I would expect compliance with the standards for category 1 and 2. Sent pictures to your support team. But beyond that, the hitch is very well made and works well.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Grapple is heavy duty and works well.The only suggestion would be to move teeth so claw would shut closer together.Customer service was great and grapple arrived quickly after order.”
“Pallet forks: Wonderful product that is super strong but it was delivered with cracked powder coat and the welds were very rusty. I almost thought it was used but closer inspection satisfied me that it was new with sloppy quality control. The correspondence regarding the shipping was under whelming as two different shippers were involved. The forks came separately from the mount. I had to call to ensure there were in fact two shipments. Why not just band it to one pallet and be done with it?”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“My issue was how the portable work table was packed. When it arrived a corner of the box was missing primarily because ther was no foam block on the table top cornes just on layer of thin bubble wrap. This resulted in a bent edge. I bent it back with a plastic mallet. A few paint scratches but since this is going in my garage its not a big deal. It was easy to assemble and I would recommend anyone who needs a conveinent place to put tools, its a good buy. The height is adjustable when you need it to be. I gave it 4 stars because of the poor packing. Just adding stiff foamtp the cornes and all would have been OK.”
“I received order confirmation immediately, shipping information within a day, delivered on time, packaged properly. The item is good quality and exactly as advertised. Overall, my experience with Titan Attachments was really positive. I will order from them again if I am in the market for another attachment.”
“We have always had very good experiences when purchasing from Titan. The quality is good, the prices are great and our items always arrive quickly. We purchased a scrach and dent item and 2 regular items. We honestly couldn't tell the difference! On one occassion it was necessary to deal with customer service and they exceeded our expectaions.”
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