“Great hay spear. Saved $ from local dealer and delivered....saved me 60 mile round-trip. Gentleman on phone was knowledgeable and easy to work with. Will be back for more.”
Hi. Thank you for your feedback! We apologize for the inconvenience caused by the email notifications. We’ll make sure to remove you from our mailing list right away. If you need any further assistance, feel free to reach out.
“Be warned. I ordered a pro series rack & bale spear. I DID NOT purchase shipping protection. It came with (2) 1’ pieces of cardboard on the top to protect it. That’s it. There were multiple deep scratches and grinder like rubs all over it. Contacted customer service and they blamed me for not purchasing shipping coverage. SAIA was the shipper. Already rusting all over the frame now. Good Works Tractors doesn’t ship their attachments this way !!!”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists, who assisted you with your concern and issued a partial refund. You can contact us at info@titanbrands.com if you require additional assistance.
“I received the pallet forks sooner than expected and the FedEx employee was very friendly. The forks are heavy duty and the only issue I have can be easily resolved with a flap disc on my angle grinder by grinding down the bottom bale stabilizer tubes that slightly extend past the plane of the frame on the side that the forks slide on. The forks don't slide easily past those points. I don't anticipate any problem once those are ground down.”
“The brand new forks are rusty and they dropped them on our front porch. Damaged porch. The frame is also scratched and damaged. Have emailed Titan 3 times and called once. Still waiting for resolution.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Ordered the loader and fork frame with forks. So far very impressed with the quality and ease of using the product. Has held up to everything we’ve used it for.”
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