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Titan Fitness Reviews

4.5 Rating 30,994 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 30,994 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Dan J
Titan Fitness 5 star review on 15th June 2026
Andrew S
Titan Fitness 5 star review on 14th June 2026
Caleb S
Titan Fitness 5 star review on 13th June 2026
Azariah P
Titan Fitness 5 star review on 12th June 2026
Mike H
1563
Anonymous
Anonymous  // 01/01/2019
Delivery was prompt and the equipment was packaged well. Overall great job. Will order from Them again.
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Posted 2 years ago
Great job10
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Posted 2 years ago
Awesome service, quick delivery and very happy with barbell. Thanks and I’ll see you soon
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Posted 2 years ago
I ordered two platforms from Titan both times they sent me the wrong size platform. This company is absolute trash and has zero quality assurance and their shipping team needs to be fired.
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Posted 2 years ago
Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the refund for the price difference. You can contact us at info@titanbrands.com if you require additional assistance.
Posted 2 years ago
Titan Fitness quickly fulfilled my order and it was a great early Father's day surprise for my husband!
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Posted 2 years ago
Great service would recommend.
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Posted 2 years ago
Not as well made as I expected. Had to bend metal to assemble. Not worth the $
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Posted 2 years ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Posted 2 years ago
As usual I am very happy with your products. Everything is heavy duty to stand up to the rigors of the gym and serve for many years. Thank you for such great products.
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Posted 2 years ago
I purchased the Titan Fitness Functional Trainer on 26May24. Delivery took some time for a US based product but shipping is free so....... Well about shipping. I chose curbside delivery expecting I was going to unpack and move everything up to my bonus room where the machine was going. No problems the individual pieces are light enough that this was no issue. Now for the problems. The delivery driver was not equiped to unload the box (800lbs) by himself. In fact if I had not been home he would not have been able to deliver the package as required. between the 2 of us we took about 45 mins of man handling the box in order to get it to a point the truck lift was able to be used to unload the box. Now I realize 2 things here. 1) shipping is managed by SAIA so they shouldve been better prepared. and 2) shipping is free so what is my expectation. Well Titan uses Saia as their designated shipper so until the package is in my possession its Titans issue. And if its free shipping then shipping is built into the cost of the product. Being said delivery was unsatisfactory. Had I not been here delivery wouldve been delayed or worse the package destroyed. I put this on Titan. Had I been injured there wouldve been real problems because Titan is ultimately responsible until delivery complete. I reached out to Titan but they dont care. I was saddened to know that once the sale was made they dont really have any concern about the end result. I expect more. Regarding assembly I did it myself, 2 people not required. at least for me and the upstairs room it was going in to. The one complaint I have on installation is that none of the parts are actually labeled as left or right. you have to carefully study the video to know which sections belong on left or right side for the assembly. A simple stamp of the part number or side would be great. Regarding the machine itself the function is awesome. the machine is great. my workouts are excellent.
Helpful Report
Posted 2 years ago
Hi. We apologize for the inconvenience caused by the previous delivery and understand how frustrating it can be. Unfortunately, we don't have control over how our third-party carrier handles deliveries. However, I see that one of our customer care representatives has assisted you and offered a discount for your future orders. If you require any additional assistance, please don't hesitate to contact us at info@titanbrands.com.
Posted 2 years ago
Excellent quality and quick delivery. These slam balls last longer then most that I have purchased in the past.
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Posted 2 years ago
I purchased the EZ Curl bar and a set of grips. The quality of each item is top notch and performs flawlessly. Delivery was quick. 10/10 will more equipment from Titan in the future!
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Posted 2 years ago
I purchased the cable fly machine for use with Olympic plates. The shipping was fast and the machine arrived as described. It is a quality machine, sturdy, a I am very satisfied with my purchase.
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Posted 2 years ago
Everything came in super fast and well packaged! We got our home gym set up immediately. The instructions aren't super helpful but you can figure it out pretty quickly.
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Posted 2 years ago
Great service. Fast shipping for a low price. Great piece of equipment.
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Posted 2 years ago
We ordered plyo boxes and medicine balls. Great quality! Great price! Delivered quickly! We will definitely use Titan Fitness for our needs in the future.
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Posted 2 years ago
Shipping was very fast, product was in good shape, very pleased with the service 👍🏽
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Posted 2 years ago
FAST shipping, customer service is equally as quick and efficient. Yeah the products are also all great quality that is sure to bring compliments.
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Posted 2 years ago
We love it! Perfect for our home and easy to put together!
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Posted 2 years ago
Order arrived extremely fast. Everything was high quality and as expected. Definitely enjoyed my experience ordering from Titan.
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Posted 2 years ago
Big fan. Much sturdier than it looks the photos. A little wobble in the incline position, but it moves and settles and that it. I recommend. Great price.
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Posted 2 years ago
Titan Fitness is rated 4.5 based on 30,994 reviews