Titan Fitness Reviews

4.4 Rating 23,470 Reviews
85 %
of reviewers recommend Titan Fitness
4.4
Based on 23,470 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@titan.fitness

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Anonymous
Anonymous  // 01/01/2019
Product showed up scratched so I contacted customer service. They made it right and were willing to help. I will return due to the customer service!
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Posted 20 hours ago
Great bar. Great quality. Now I can continue squatting, without pain , while I recover from shoulder impingement .
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Posted 21 hours ago
The order was handled perfectly. No issues with assembly either. The only thing i did not realize is that this was coming in separate boxes. Could not find any indicator on my emails or my original order. I would suggest you make that small change. I received my first box and got worried that i was missing parts. Called the next day and i was informed that the second box should be arriving in two days. Felt better but you should probably indicate how many separate boxes are arriving and when for each. Love your product otherwise. Titan is great.
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Posted 21 hours ago
Amazing product and extremely quick delivery. Would highly recommend Titan to anyone.
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Posted 22 hours ago
I’ve ordered other flat benchs, but returned due to poor quality. Titan had Fast shipping. Very sturdy flat bench. Excellent quality. I’m keeping it!!!!
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Posted 22 hours ago
First, I was surprised on how easy the build was. Good quality- really excited that I found your website ! More purchases to come!
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Posted 22 hours ago
Great machine
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Posted 22 hours ago
The quality seems very high for the price. I have two complaints or feedback, one of which you can make good on if you choose. The extension for the T2 (the weight rack) is too close to the barbell rack, meaning I can’t have Olympic plates on the back rack and on the barbell at the same time. This is slightly fixable due to just keeping most of the weight on the bottom or top rack. The thing you can make good on is this: I lost a bolt. It doesn’t seem that ANY extra bolts or screws were included on either the T2 or the extension. The bolt I lost was on the T2. If I can’t find it, I could die if the rack falls on me w 500 lbs on my back. Thank you. If I wasn’t annoyed about this, you would have 5 stars
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Posted 22 hours ago
Quick delivery. Great bar quality.
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Posted 22 hours ago
Product arrived sooner than expected. Quality and ease of assembly was great!
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Posted 22 hours ago
Solid high quality set of EZ curl bars for an excellent price and lightning fast shipping. Will definitely be a returning customer. Thanks!
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Posted 22 hours ago
Received my bar and have used it already! Love the neck pad. Very comfortable to use.
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Posted 22 hours ago
Not the first nor the last I will use Titan!
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Posted 22 hours ago
Adjustable kettlebell is high quality, easy to change out the weights, handle is easy to grip. Package arrived quickly without damage.
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Posted 22 hours ago
Great products, great service every time.
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Posted 1 day ago
Fast shipping. Very poor directions. Missing a nylon lock nut, #14. Upholstery black button on seat was broken off. Back rest support end cap "T" is damaged. There is a tear under the Seat "J". The pice is good, but not worth the issues. I would have preferred a different bench.
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Posted 1 day ago
Fast delivery, packaged well, need assembly instructions
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Posted 1 day ago
The box was ripped open and my equipment was scratched and gouged with a bunch of paint torn off
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Posted 1 day ago
Hello, please accept our sincere apologies if the item you received was dented. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. Please reach us at info@titanbrands.com if you require further assistance.
Posted 21 hours ago
I ordered the short wallmount cable tower. I had a problem with some paint chipping and one part was damage, Titan sent me a whole new mechine and allowed me to keep the old one. The second cable tower had the same part damage but I was able to make it work . Titan fitness I would recommend adding more foam to protect the metal on metal contact during shipping. But Titan customer service was outstanding with how they handled the problem I was having . A big thank you to your customer service team .David.
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Posted 1 day ago
Quick shipping, I got the bench in 2 days. Sturdy item and good value. Get one today!
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Posted 1 day ago
Titan Fitness is rated 4.4 based on 23,470 reviews