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Titan Fitness Reviews

4.5 Rating 28,838 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 28,838 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Titan Fitness Reviews
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Phone:

888-410-1503

Email:

info@titan.fitness

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Anonymous
Anonymous  // 01/01/2019
High quality equipment! Good shopping experience
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Posted 3 days ago
Great website my weight bench arrived super fast and was exactly what was described. Quality equipment!
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Posted 3 days ago
Great equipment and quick shipping.
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Posted 3 days ago
Great experience! Products were exactly as advertised, came quickly, and were in great condition on arrival. Will definitely be purchasing more Titan gear for the home gym.
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Posted 3 days ago
Great customer service, solid piece of equipment. Definitely recommend.
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Posted 3 days ago
Great piece of equipment
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Posted 3 days ago
Arrived quickly easy to shop for and on the site.
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Posted 3 days ago
Quality equipment
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Posted 4 days ago
I keep keep coming back to them for their specialty gear. An extreme high quality and build then very satisfied with everything i've gotten from titan
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Posted 4 days ago
Very good quality!
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Posted 4 days ago
Didn’t come with all parts required for assembly
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Posted 4 days ago
Hi! We’re very sorry to hear that your item arrived without all the required parts for assembly. That’s not the experience we want for our customers. Please contact our support team so we can quickly send the missing components and make this right. Your feedback is appreciated and helps us improve our quality control.
Posted 1 hour ago
Great quality items with top notch customer service.
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Posted 4 days ago
Works well!! Good product. Holds up to my standards. Would recommend this to anyone.
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Posted 4 days ago
I like the product
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Posted 5 days ago
Easy web site to navigate Great selection Good pricing and free shipping
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Posted 5 days ago
Great customer service, always fast to ship.
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Posted 5 days ago
Website was easy to maneuver and easy to read.
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Posted 5 days ago
Extremely satisfied. Really enjoying it.
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Posted 5 days ago
False Advertising for the TwistLock Pro Barbell Collars - they do NOT hold plates on an olympic barbell.
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Posted 5 days ago
I bought the Pull Up Bar not knowing which model I purchased ( there's a 400# and 500# models available). I guess I purchased the 400# model (fine for my weight). As mentioned in one of the previous reviews, the frame for the bar came scratched. Poor packaging, obviously! Rather than send it back, I touched up the "ding" with a black felt pen. The bar itself is a little big in diameter for my hand size, so I retrofitted the bar with a smaller diameter bar. I think Titan should offer the different bar diameters with their Pull Up Bar package. I talked to a customer service representative (whom I could hardly understand), explained the problem and asked for two or three of the white decals that came with the unit. She made excuses for the damaged product and told me she couldn't send me any additional decals. I more than likely, will not make any purchases from Tiatan. I would like one of the T-2 racks, but whould be very nervous about purchasing it without seeing it in person first. Thank you, John G
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Posted 5 days ago
Hi! We’re very sorry to hear about the condition of your pull-up bar on arrival and the difficulty you had during your support call. That’s not the level of quality or service we aim to provide. We appreciate your suggestions regarding offering different bar diameters—feedback like yours helps us improve our product options. We also apologize for the issue with the decals and the inconvenience this caused. If you reconsider and would like assistance with any future purchases, including the T-2 rack, our team would be happy to help answer questions and provide any details you need for peace of mind. Your feedback is valued, and we appreciate you sharing it.
Posted 1 hour ago
Titan Fitness is rated 4.5 based on 28,838 reviews