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Titan Fitness Reviews

4.5 Rating 30,972 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 30,972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Elizabeth F
Titan Fitness 5 star review on 17th June 2026
Dan J
Titan Fitness 5 star review on 15th June 2026
Andrew S
Titan Fitness 5 star review on 14th June 2026
Caleb S
Titan Fitness 5 star review on 13th June 2026
Azariah P
Titan Fitness 5 star review on 12th June 2026
Mike H
1563
Anonymous
Anonymous  // 01/01/2019
Titan equipment overall had just been ok. We’ve received one item scratched to pieces and a second that was sent with wrong pieces and doesn’t work right. Equipment seems sturdy
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Posted 1 day ago
Titan as a company is ok, nothing particularly positive or negative to say.
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Posted 1 week ago
Titan fitness products return policy is disappointing when buying directly from company . Return shipping is not free and also have to pay 20 percent restocking fee . They do not exchange items too . And its all free on amazon and other fitness company . Would not buy directly and probably never again .
Helpful Report
Posted 1 week ago
Hi! Thank you for sharing your feedback. We're sorry to hear that our return policy did not meet your expectations. We understand that return shipping costs and restocking fees can be frustrating, and we appreciate your perspective. Your comments have been shared with our team as we continuously evaluate ways to improve the customer experience.
Posted 5 days ago
I’ve used Titan several times in the past. Equipment is pretty high quality for the price. This is the first time I’ve ordered larger pieces of equipment, such as functional trainer, and pin select lat pull down. The reason I am giving 3 stars is my lat pull down has pretty bad scratches from travels.
Helpful Report
Posted 1 week ago
Hi! Thank you for being a repeat Titan customer and for your continued support. We're glad to hear you're happy with the quality and value of our equipment. We apologize that your lat pulldown arrived with scratches from transit, as this is not the experience we want for our customers. If you have not already done so, please submit a claim through Route regarding the shipping damage so it can be reviewed. We appreciate your feedback and will share it with our team as we continue to improve our packaging and shipping processes.
Posted 5 days ago
I have made several purchases from Titan Fitness. Always get the shipment in a reasonable amount of time.
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Posted 1 week ago
Hi! Thank you for your continued support and for being a valued Titan Fitness customer. We're happy to hear that your orders have consistently arrived within a reasonable timeframe. We appreciate your business and are glad we've been able to provide a positive shipping experience. If you ever have any questions or concerns, please don't hesitate to reach out. We look forward to your next order!
Posted 1 week ago
-Light scuffs from shipping. - Some fasteners are bare minimum but will be "okay ". - Easy assembly and it looks nice. - Overall it does what it's supposed to.
Helpful Report
Posted 1 week ago
Hi. This is a great machine, but I had s hell of a time getting to be able to use it. I ordered it and when it arrived the box #2 was for a completely different machine. After calling customer service I had to jump through hoops and send numerous emails and pictures for 3 days to get them to understand what had happened and that it was their fault this had happened. They acted as if I was trying to get something for free when all I wanted was the correct box #2 for the machine I had purchased. I did finally receive the correct box #2. Now they want me to package the wrong parts up, use my time and materials and then drive to FedEx to ship it back, all at my expense. I would at least expect some kind of a discount on my next purchase or something. But no, nothing! This is my 4th Titan machine and I’m not real sure there will be a 5th machine purchased due to this issue.
Helpful Report
Posted 2 weeks ago
Hi! We're glad to hear you're happy with the machine, but we're sorry for the inconvenience caused by receiving the incorrect box and the time it took to resolve the issue. Upon reviewing your case, we can confirm that a replacement was issued to provide the correct components. We appreciate your patience and your honest feedback, which will be shared with our team for review. If you have any questions or concerns, please don't hesitate to reach out.
Posted 1 week ago
A good bar for the price. Was disappointed that pad on bar was delivered with a white adhesive on the pad that will not come off.
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Posted 2 weeks ago
Hi! Thank you for taking the time to share your feedback. We’re glad to hear you find the bar a good value for the price, but we’re sorry about the issue with the pad arriving with adhesive residue that won’t come off. That’s definitely not the condition we aim to deliver, and we understand your disappointment. If you haven’t already, please reach out with your order details so our team can review this further and see how we can assist you. We appreciate you bringing this to our attention and the opportunity to help.
Posted 1 week ago
Quality excellent. Operation excellent. Pad cover good to average. Paint coating - above average. Packing average. The sole reason for the three starrs is packing. The packing materials were more than sufficient, however taking the main body out of the styofoam reainters can be consdierd dangerous. When picking the main body out, the bench entended and crushed my hand. No permanent damge, howevr significant pain. A simple fix. Put a retaining strap around the part that rotates so the main body can be picked out of the box without extending. A simple fix, however this oversight tained by Titan experience.
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Posted 2 weeks ago
Titan fitness is probably the okayest fitness brand out there. They’re very affordable and you get what you pay for. This is by no means a bad thing, all of the equipment I’ve purchased from them has worked and been fine, just nothing about their product stands out as exceptional. That being said, I do keep coming back. Their shipping times are also very quick.
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Posted 2 weeks ago
I only have experience with one piece of equipment. Speed of delivery, and ease of assembly were pretty good. However, their Leg Extension/Curl Plate loaded machine is not friendly for bigger legs.
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Posted 2 weeks ago
I bought a back extension exercise chair. It arrived timely. However, there is a portion of the footrest that did not get painted from the factory. Also, the ink on the box was so bad that it got on my carpet and won't come out.
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Posted 3 weeks ago
Hi! Thank you for your feedback. We’re glad to hear your back extension chair arrived in a timely manner, but we’re sorry for the issues with the unpainted section on the footrest and the ink transfer from the packaging that stained your carpet. That is certainly not the experience we want for our customers. We appreciate you bringing this to our attention, and if you need any assistance, please feel free to reach out to our support team.
Posted 2 weeks ago
The free shipping and customer service sets Titan Fitness apart from other companies. Very happy with these two areas.
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Posted 3 weeks ago
Hi! Thank you for the positive feedback. We’re glad to hear you’re happy with the free shipping and customer service, and we appreciate you choosing Titan Fitness.
Posted 2 weeks ago
Titan Fitness makes quality gym equipment. Some is fairly priced. Some is overpriced, but the quality is typically good. I own a lot of their stuff.
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Posted 3 weeks ago
Trap bar arrived in fair time . I was excited to have received my open trap bar in a reasonable time, as I was assembling the it I ran into a problem one of the screws that attach to one of the handles and into the bar itself doesn't properly screw into the bar . I haven't reported yet but it shows that quality control is not being done or poorly done , other than that the bar is huge and solid.
Helpful Report
Posted 3 weeks ago
Hi! Thank you for your feedback. We’re glad to hear the trap bar arrived in a reasonable time and that you’re happy with how solid and heavy-duty it feels. We apologize for the issue with the handle screw during assembly, as that is not the experience we want for our customers. Please feel free to reach out to our support team so we can further assist and help resolve the issue for you.
Posted 2 weeks ago
I think overall, Titan does a pretty good job of balancing quality and affordability.
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Posted 3 weeks ago
Solid products and pricing for what you get
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Posted 4 weeks ago
The produt looked great and well made but not the right fit for my space. The return process was ridiculous and time consuming. I did not read the fine print about paying for shipping back and a 20% restocking fee. Customer service was helpful. Make sure you know what you are getting !
Helpful Report
Posted 1 month ago
Hi! Thank you for your feedback. We’re glad to hear you found the product well made, but we’re sorry it wasn’t the right fit for your space and that the return process felt inconvenient. We appreciate your comments regarding shipping and restocking fees and will share this with our team for review. We’re also glad our customer service team was able to assist you. Thank you again for sharing your experience.
Posted 3 weeks ago
Hit and miss quality. Always functional.
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Posted 1 month ago
Hi! Thank you for your honest feedback. We’re glad to hear the product has been functional for you, though we’re sorry to hear the quality has felt inconsistent. We take comments like this seriously, and your feedback will be shared with our team as we continue working to improve product quality and consistency. If you ever experience a specific issue or concern, please feel free to reach out so we can assist further.
Posted 1 month ago
Just purchased a bench and the quality is good.
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Posted 1 month ago
Hi! Thank you for your feedback! We’re glad to hear you’re happy with the quality of your new bench. We appreciate your support and hope you continue to enjoy your equipment. If you ever need assistance, please feel free to reach out.
Posted 1 month ago
Titan Fitness is rated 4.5 based on 30,972 reviews