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Titan Fitness Reviews

4.5 Rating 27,874 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,874 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
1494
Anonymous
Anonymous  // 01/01/2019
Equipment may not be made with women in mind.
Helpful Report
Posted 8 months ago
Good product just looks used
Helpful Report
Posted 8 months ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Posted 8 months ago
Boxes work well, however the stitching on the Velcro pieces were not seen on tight. It's not even been 2 months yet and some Velcro pieces stitched on are already coming off. I expect better quality for the price of these!
Helpful Report
Posted 8 months ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Posted 8 months ago
Decent quality gym equipment.
Helpful Report
Posted 8 months ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Posted 8 months ago
You get what you pay for.
Helpful Report
Posted 8 months ago
Not as durable as I was hoping - I use it (2 weeks) - but materials seem low quality and won't last under extreme workouts. Shipping was delayed by UPS several times - no reason given - delivered 13 days after first notification - just to let Titan know their delv partner experience. Packaging was beaten up - no missing components - plastic seleve was cracked unreported.
Helpful Report
Posted 8 months ago
Landmine stand arrived missing a few parts and also a bracket that didn’t fit. Has happened to me before with Titan Fitness. Need better quality control. After telephone calls/emails, the missing/wrong size parts were mailed to me and I completed the assembly. So, be aware that while their prices and shipping are good, there may be issues with the parts for assembly and it can be annoying.
Helpful Report
Posted 8 months ago
Nice for a replacement but had to order 2 in the end since it was a completely different style and material.
Helpful Report
Posted 8 months ago
I have been using Titan's equipment for quite a few years. They do seem to listen to the feedback and make adjustments to design and construction. Overall good quality for the price.
Helpful Report
Posted 9 months ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Posted 9 months ago
Titan makes a lot of great products for home gym use. I’ve personally used a few different products, but their pricing has become a bit more than expected for some of the equipment.
Helpful Report
Posted 9 months ago
This product seams nicely made but has some short comings. It was too short for my application. It could have been made with some adjustment on the width which would have also made it stronger by adding some extra tubing inside of the main cross bar.
Helpful Report
Posted 9 months ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again! Please reach us at info@titanbrands.com if you require further assistance.
Posted 9 months ago
Decent quality gear at great prices, but support is lacking. I get the impression they outsource manufacturing to China and work with drop shippers, based on items shipping from a bunch of destinations.
Helpful Report
Posted 9 months ago
Hello! We are so happy you are pleased with our products. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!
Posted 9 months ago
The products are all great and as expected from a function standpoint. The adjustable bench's box was damaged and the head of the upholstery is ripped and the particle board base is damaged. Its usable, but was damaged.
Helpful Report
Posted 9 months ago
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. Since you purchased the Route Protection Package, kindly file a claim on their website: https://claims.route.com. Click on Contact Support and click on File a Claim. Route’s expert support team will help ensure your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Please reach us at info@titanbrands.com if you require further assistance.
Posted 9 months ago
The rack was very quick to be delivered. Once I got it open I realized it was missing a box of hardware. Called customer service, and had told them all the peices that needed to be sent out. They required me to send a photo of what I had, to prove it was missing (stupid notion). Was told it would ship that day, and I'd get a tracking number. After a week of no shipment and communication, I sourced the hardware locally.
Helpful Report
Posted 9 months ago
Hi, we sincerely apologize for any missing items from your order. Your feedback will be invaluable in improving our shipping process, ensuring that our warehouse team thoroughly inspects items before delivery to confirm completeness. I noticed that you’ve already spoken with one of our product and warranty specialists who assisted you with your issue. Please send us the receipt for the purchased hardware so we can process your reimbursement. You can contact us at info@titanbrands.com if you require additional assistance.
Posted 9 months ago
This bench is a decent value for the money. The 17 inch height is perfect for me and the wide pad supports my shoulders a lot better than other benches I've used. The pad has just enough grip for easy adjustments under the bar before a lift. The rollers also work well, so moving the bench in and out of the rack is no problem. My biggest complaints concern the potential durability of the pad and the finish on the front and back posts. The pad's light weight suggests it has a relatively thin plywood backing, so I guess time will tell whether it can hold up under heavy lifts. On the back post, it looks like a grinder was accidently passed along one side after the post had been painted, exposing a ragged section of bare metal. The front post was also pretty scratched up, like it had been tossed into a bin against other metal parts before being packaged and shipped. The defects one the posts are too obvious to have simply been overlooked. Unfortunately, they make me wonder about Titan's committment to quality. It's clear that whoever made and packaged these parts didn't take much pride in their work.
Helpful Report
Posted 9 months ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Posted 9 months ago
Unfortunately I don't like this as much as I thought I would. When I do shoulder presses etc. When I lift the weight off the holders I end up knocking into them because of them sticking out as far as the do. I would have to somehow slide back or forward on the bench with the heavy weights in the air which isn't really possible.
Helpful Report
Posted 9 months ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!
Posted 9 months ago
Just ok. Pros: design and knurling looks cool. That’s about where it stops. I hoped these would work better. Cons: arrived with some know of permanent blue marker defect. Not a huge deal but when I put one to hold plates on Bulletproof Isolator leg extension, it doesn’t stay in place. Slowly moves off the weight horn. Doesn’t work even when cranked down as tightly as I can. Hope someone comes out with a nicer, higher quality version.
Helpful Report
Posted 9 months ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
Posted 9 months ago
Always great products for a great price with good customer service
Helpful Report
Posted 9 months ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Posted 9 months ago
Item was dinged, staind and just overall busted up. The box looked like a crime scene lol. Dip bars are sturdy and I trust them though. I bought a brand new item and may have been sent scratch and dent. Not sure. Still happy with the product, but this is definitely something to open on your porch before bringing inside.
Helpful Report
Posted 10 months ago
Decent company who gets much of their low prices from using Chinese manufacturers. Wish they would not send out so many emails. Also, their "Nah, I don't want great deals" popup EVERY time you go to their website (even if you already are a member), is annoying.
Helpful Report
Posted 10 months ago
Hi. Thank you for your feedback and we apologize for any inconvenience. We appreciate your support and understand your concerns about the email frequency and pop-up. We’re always looking to improve the customer experience, and your input helps us do just that. Please reach us at info@titanbrands.com if you require further assistance.
Posted 10 months ago
Titan Fitness is rated 4.5 based on 27,874 reviews