Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.45

4.5 Rating 27,765 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 27,765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th May 2025

1489

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well the equipment itself is great and putting it together wasn't very difficult. I am extremely disappointed in the lack clear instructions from this company. I would be giving you all five stars but the way you handle instructions needs to improve. You sent me a piece of paper with a website. Firstly this is 2025 you can afford a QR code. Secondly the website that your piece of paper took me to Is overly complex and when I finally found my machine nothing loaded. I tried other links. Nothing loaded. Perhaps this was just my experience with it however this shouldn't happen. Lastly the instructions you sent me through a PDF when I finally got frustrated and reached out to your customer service were in serious need of improvement. They were more schematic than directions. While I did figure it out I believe that you could easily provide more clear instructions in the box. If paper is an issue, I understand. You could have these instructions printed on the inside of the box. Or you could give us a QR code to the PDF file online.”

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Posted 1 day ago

“Folding rack is very good. Well made of strong materials and very affordable for your average working citizen. Instructions can be made alot better and also wish they offered to sell with stringers or atleast given the option of adding stringers. Also they should leave a lot bit of plate between the rack swivels so when you dial in your up rights it doesn’t need to be so precise when attaching to your stringers. Previous rack was a t3 full power rack and I liked that one so much that I decided to buy the folding version for my new house. They plus was my attachments all fit this rack. Would buy again.”

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Posted 3 days ago

“I am pleased with all the Titan fitness equipment that I have purchased. And there customer service was good too.”

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Posted 4 days ago

“All in all for the price, this is a very good machine. The only thing that I would probably change is, it does need to be a little bit sturdy as when you get heavier weight on it the arms wiggle quite a bit as opposed to some other similar machines that are a little beefier. But as always with Titan this is a good quality machine.”

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Posted 4 days ago

“Love their products. I've had one issue with their freight shipping that I don't feel they took much action to resolve, but I will most likely purchase from them again.”

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Posted 2 weeks ago

“Very good quality”

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Posted 3 weeks ago

“The equipment is great for the price, but shipping damage seems to be a major issue. Fortunately, customer service is good to work with, but I can’t give all five stars because of the hassle.”

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Posted 1 month ago

“Machine is very sturdy, but the instructions are very difficult and also it came missing parts”

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Posted 1 month ago

“Solid rack especially given the price. Debated between this and several other racks, and glad I went with Titan. Solid rack that will handle more than I can throw at it. Color scheme is fun too. Packaging and shipping was done well (nothing damaged or missing). Thought it would come with assembly instructions, but those are online and easy to put together (a couple hours max). Would recommend especially for those with low ceilings.”

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Posted 1 month ago

“All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298.”

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Posted 1 month ago

“I invested with oliver Trade and i got back my profits as they promised. Their whatsap live chat +44-790854-5298 *”

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Posted 1 month ago

“Quality is wonderful on everything. I was especially impressed by the jhooks and safety bars which are heavy duty beyond anything ive seen anywhere. My only gripe is that a lot of the products dont have a paper manual and the QR code instructions are hit or miss. T3 power rack instructions for example are wrong (more in my review)”

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Posted 2 months ago

“I really like Titan's equipment. Top quality but affordable for my budget.”

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Posted 2 months ago

“The shipping was incredibly fast. I can’t believe it was even possible, the quality of everything was pretty decent there where some chips in the powder coat but I bought the shipping warranty so they took care of it but overall I’d buy it again and will be telling people to go with titan”

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Posted 2 months ago

“Titan is very responsive. Very helpful”

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Posted 2 months ago

“Titan makes some good products. Easy ordering and fast shipping.”

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Posted 2 months ago

“great rack”

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Posted 2 months ago

“Good peice of equipment. It could be smaller though. Shipping boxes and packaging could be better. Original one and replacement had damage. I was able to make a complete one from the 2 units.”

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Posted 2 months ago

“We just recently ordered a plate loaded functional trainer for our facility. I was having trouble checking out online so I called and spoke to a representitive and he made it very easy to make my purchase. The equipment arrived very quickly! The only problem was that it did not come with instructions. After searching online I was able to download them and assemble it.”

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Posted 2 months ago

“Awesome quality equipment! Really happy with my purchase and experience with Titan. I have ordered from them before, which is why I came back again. Quality is great and prices are reasonable. When assembling my GHD we noticed one bolt was missing. It was meant to secure a wheel/roller to the leg so the machine can be more easily moved around so it wasn’t to big a deal but it was a bit of a bummer, like the absent last piece of a puzzle.”

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Posted 3 months ago

Titan Fitness is rated 4.5 based on 27,765 reviews