Titan Fitness Reviews

4.4 Rating 24,153 Reviews
85 %
of reviewers recommend Titan Fitness
4.4
Based on 24,153 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

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The product work well for my fitness goals
Helpful Report
Posted 2 weeks ago
Happy with my purchase. Equipment is solid and sturdy. It arrived within a couple of days after I placed the order. 10 out of 10, would recommend!
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Posted 2 weeks ago
Had very prompt delivery of two 3 - tier dumb bell racks . Arrived on my door step with 7 days of ordering
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Posted 2 weeks ago
Love the pricing and quailty of the equipment. Just wish instructions for assembly was better. Even with scan code to see instructions, it leaves you trying to figure out the correct bolts due to them no being labeled.
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Posted 2 weeks ago
Order a 20# and a 60# slamm ball they wrk great đź‘Ť
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Posted 2 weeks ago
Order came pretty quickly which was great! However, I was only notified of ONE of the three items in regards to tracking and delivery information.
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Posted 2 weeks ago
I really like our new piece of equipment. It is for a firehouse. I feel that it is heavy duty enough to handle the abuse we will put it through. My only concern, the platform you stand on has a lip that helps keep you from flipping over when you do back extensions or ab work, the lip does not seem tall enough and there is a brief moment of fear when you start your workout. So far, no one has gotten injured, but that would be my 1 concern.
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Posted 2 weeks ago
The bench is nice. The packaging wasn’t sufficient to withstand the shipping and I ended up with a few scratches and gouges on the lifting handle.
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Posted 2 weeks ago
Overall, I’m happy with the adjustable bench I purchased. It feels solid and works as intended.There were a few minor cosmetic issues (slightly bent metal pieces on the frame and nicks on the handle). Despite this, I’m satisfied with my purchase and will buy from Titan again in the future.
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Posted 2 weeks ago
Items came on two separate days and boxes were in poor shape. However, equipment was in good shape and appears to be high quality. I see no reason why this equipment won't serve me for years to come!!
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Posted 2 weeks ago
Purchased 32kg bell on sale. Great purchase very happy with it. The finish could stand to be a little stronger, it's been chipping on the bottom pretty easily but that's the least of my worries. I will probably strip and refinish at some point.
Helpful Report
Posted 3 weeks ago
Arrived quickly and assembled easily with solid hardware. Reason for not giving the DB racks 5 stars is the 2 racks both came pretty scratched up.
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Posted 3 weeks ago
The whole process was smooth and the only reason for not giving 5 stars is that the delay in fulfilling the order was not communicated until I reached out.
Helpful Report
Posted 3 weeks ago
customer service needs to respond back ,i had asked about a week or more ago for a rebate .I had asked for a discount and up coming sale? I was told 10% is all i could get then the next day item went on sale not good.Leg ext leg curl unit. I feel very slighted i want to order more items but feel betrayed guess i’ll look elsewhere also no one responded customer service said they will get back to me not happy!!!
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Posted 3 weeks ago
Everything came out and was easy enough to put together. My only issue is the single bolt that is meant to restrict the leg extension, does not go all the way through to the other side due to the slot not being aligned with the opposite side.
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Posted 3 weeks ago
I got a lot of different items in my order, and I was very happy with all of them except the barbell collars. One if them is rock solid, but the other is loose and falls off during lifts. I can’t tell why it’s defective, it looks the same as the other. However, it’s unusable and a little bit unsafe, which was very disappointing for $50 collars. Other than that one defect, I really like the T-3 power rack, vertical barbell holder, loading pin, and silencer pads. I would like to get the collar replaced if possible, but everything else has been really good. The power rack is so solid that I don’t need to bolt it into the ground. Shipping was also impressively fast (2 days from my order!).
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Posted 3 weeks ago
Product is awesome. Shipping was quick. Only complaint is that the website kept giving errors so I couldn’t check shipping details. I want to make sure someone would be home but it was just sitting on the porch when I got home.
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Posted 3 weeks ago
I did receive the wrong item but Titan support took care of the issue with a prompt refund. I reordered the correct part and it promptly was delivered.
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Posted 3 weeks ago
Quick delivery
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Posted 3 weeks ago
The frame was bent a little bit, at the bottom to attach the wheels but I straightened it out with a hammer, other than that it’s was alright
Helpful Report
Posted 3 weeks ago
Titan Fitness is rated 4.4 based on 24,153 reviews