Titan Fitness Reviews

4.4 Rating 24,152 Reviews
85 %
of reviewers recommend Titan Fitness
4.4
Based on 24,152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@titan.fitness

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Assembly instructions were not included in the shipment. All I got was a QR code. That was annoying.
Helpful Report
Posted 1 month ago
Bench is great. Only complaint was that packaging was a bit ripped up when received with a few of the parts sticking out.
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Posted 1 month ago
The return process was easy however very expensive to be wrong. I purchased an item I thought would work on my rig. Paid $160 then it didn’t fit so shipping was $100 and the 20% is $35 so I’m getting about $20 back and honestly the return policy would keep me from buying many items from titan
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Posted 1 month ago
Everything rock solid. My only complaint is one of the lag bolts snapped, even with a pre drilled a pilot hole.
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Posted 1 month ago
Slow shipping but the product i purchased from Titan Fitness is great
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Posted 1 month ago
Works great. Mostly using it as a weight storage system.
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Posted 1 month ago
independent spotters stands work well andcame on time
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Posted 1 month ago
Fast shipping, nothing was damaged.
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Posted 1 month ago
So far, we absolutely love the Lat machine. I’ve purchased 3 different Titan machines, we love them all, my only complaint is that the assembly manuals leave a lot to be desired.
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Posted 1 month ago
Solid apparatus, simple to put together and easy to use hardware and Allen wrench. RUST is the only complaint or I would have given it 5 stars. The non powder coated metal surfaces arrived with a substantial amount of rust. So much so that the threaded portion of the support for the swing arm would not fit through the bushing/bearings and the interior of the wall mount portion was so rusted the support arm nor the retaining pin adjustment screw would not fit in their respective receptacles. Some sanding and wire brushing along with a coating of 3in1 oil and it all worked out. Wish these were manufactured in TN and not just designed there.
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Posted 1 month ago
PWB01 is the most dangerous bench I have used! It unclicks too easy and if you’re not careful it comes out of the notches and you fall with it! I will be replacing this bench with a different brand. Other than that, our home gym is great!
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Posted 1 month ago
Great gear amazing delivery time
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Posted 1 month ago
Include a printed manual
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Posted 1 month ago
Im still waiting on a box with half the parts to one of my machines.
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Posted 1 month ago
Chair is wobbly
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Posted 1 month ago
Very good quality, only thing that you should include are the two wrenches needed to tighten bolts.
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Posted 1 month ago
Packaging was a little destroyed but product was fine
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Posted 1 month ago
Although I feel that the seated leg machine is well priced and does what I expected it to do, it is very difficult entering and existing it. The piece that keeps your legs stable doesn't raise high enough.
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Posted 1 month ago
Timely delivery, and good quality material. Wish the instructions came with the product instead of having to constantly look back at my phone/computer. Otherwise pretty easy to assemble and looks to be good quality!
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Posted 1 month ago
I really like the bench also the packaging was in very good shape! However the bolts weren’t labeled and for that I had to give 4-4.5 Stars.
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Posted 1 month ago
Titan Fitness is rated 4.4 based on 24,152 reviews