“Ordered item at 3pm on a Saturday and delivered free delivery at 12pm on the Sunday. Got email updates and a one hour time slot that you could track with options if you'd be out. Very impressed!”
Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes
Hi Steve, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes
Hi Geoff,
Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.
Kind regards, TJ Hughes
Hi Bernard , Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes
Hi Brian,
Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.
Kind regards,
TJ Hughes
Hi Sandra,
Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.
I apologise that the promotion was launched after your purchase had taken place - we do time scaled set campaigns to help promote products.
Kind Regards,
TJ Hughes
Hi Valerie,
Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.
Kind regards,
TJ Hughes
“I placed an order for items that were in stock on 27 Sep. I received an E mail on 28 Sep to say items were dispatched for delivery. To date, over 7 days later no items have arrived, I have sent an e mail to customer services with no reply, you cannot speak to customer services which in itself is a joke. I have called a store for advice that cost me money on an 0844 number, I was given an e mail address for a customer services manageress, to which I sent an e mail requesting a delivery update and guess what no reply. As a professional company your customer relations need to be seriously improved, or you will lose all customer confidence. I can accept things can go wrong on deliveries, but to not be able to get any correspondence with anyone is totally unacceptable. I would be grateful if you can, by return explain some of these issues”
Thank you for taking the time to write a review as we look to our customers feedback and opinions for ways to improve our service.
I'd like to take this opportunity to apologise for the service you received - it is obviously never our intention to not fulfill our customers expectations and this has since been addressed internally.
Once more, thank you.
“Very pleased with how my order went.very easy to order and delivery was super quick. Will definitely order with TJ Hughes again.Oh and by the way, was very pleased with my purchase.”
I'm sorry to hear that we did not have either of the perfumes in stock for you to purchase - these items were available as part of an instore promotion only and not available on our website.
Once more, I apologise for any inconvenience this may have caused you.
