TJ Hughes Reviews

Name: TJ Hughes
Address: Hughes House London Road, Liverpool
Rating: 3.49

3.5 Rating 712 Reviews

59 %

of reviewers recommend TJ Hughes

3.5

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good , even emailed me to let me know where the driver was....none of this your package will be there between 8am till 8pm . Thank you !!!”

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Posted 8 years ago

Hi Steve, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Very good service. We knew exactly where the delivery man was and the expected time of delivery. Thank you.”

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Posted 8 years ago

Hi Geoff, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“great service”

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Posted 8 years ago

Hi Bernard , Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Great value, and super fast delivery. Thank you.”

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Posted 8 years ago

Hi Brian, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Really pleased with purchase and delivery but so annoyed that 2 days after it was delivered it was on offer for £20 less than i pai”

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Posted 8 years ago

Hi Sandra, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. I apologise that the promotion was launched after your purchase had taken place - we do time scaled set campaigns to help promote products. Kind Regards, TJ Hughes

Posted 8 years ago

“Amazing prices, good quality stock very fast delivery .”

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Posted 8 years ago

Hi Valerie, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Ordered some lights for back garden which were only 2.99 each and they look fantastic! Great service!”

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Posted 8 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.

Posted 8 years ago

“I placed an order for items that were in stock on 27 Sep. I received an E mail on 28 Sep to say items were dispatched for delivery. To date, over 7 days later no items have arrived, I have sent an e mail to customer services with no reply, you cannot speak to customer services which in itself is a joke. I have called a store for advice that cost me money on an 0844 number, I was given an e mail address for a customer services manageress, to which I sent an e mail requesting a delivery update and guess what no reply. As a professional company your customer relations need to be seriously improved, or you will lose all customer confidence. I can accept things can go wrong on deliveries, but to not be able to get any correspondence with anyone is totally unacceptable. I would be grateful if you can, by return explain some of these issues”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write a review as we look to our customers feedback and opinions for ways to improve our service. I'd like to take this opportunity to apologise for the service you received - it is obviously never our intention to not fulfill our customers expectations and this has since been addressed internally. Once more, thank you.

Posted 8 years ago

“Very pleased with how my order went.very easy to order and delivery was super quick. Will definitely order with TJ Hughes again.Oh and by the way, was very pleased with my purchase.”

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Posted 8 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.

Posted 8 years ago

“Very good and prompt service.”

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Posted 8 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.

Posted 8 years ago

“Excellent service and quality thank you”

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Posted 8 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback.

Posted 8 years ago

“You didn't have Coleen Rooney or Paris Hilton perfume. I am extremely disappointed. FUMING INFACT BYE”

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Posted 8 years ago

I'm sorry to hear that we did not have either of the perfumes in stock for you to purchase - these items were available as part of an instore promotion only and not available on our website. Once more, I apologise for any inconvenience this may have caused you.

Posted 8 years ago

TJ Hughes is rated 3.5 based on 712 reviews