“Terrible experience with this place. A great looking deal on Yahoo Ads so maybe now can't trust Yahoo either. Ordered 3 weeks ago and numerous email inquiries regarding shipment and still nothing.
I am reporting FRAUD at PayPal and demanding a full refund. Wish I could bill them for wasted time and energy.
Of course, I wished I found this reviews website to begin with. Would not order had I known.
Do yourself a favor and don't deal with these Made in China POS.”
“it is a website that i am not recommending there are too many issues with it which are very critical and very severe please pay very close attention to this”
“Worst experience I ever had
Bought item broken they refused to replace stating item not made any longer which is a lie
Then ask for repair quote when that was too much they refused to pay that. These guys are dirtbags”
“Sons birthday present has been delivered wrong, I have not received this. Tomtop refusing to replace or refund. They asked me to prove I hadn't received it - how do you do that? Awful customer service, feel like i've been robbed”
“Fortunately, I read of others misfortune and avoided getting scammed by this site. They state they are US based, but the grammar is atrocious, they are not to be trusted.”
“Received the battery mini chainsaw. One battery is defective but they refused to replace even though the battery/product is still under warranty. They kept asking me to send a video, just a fob off.
Will report the organisation as they are in contravention of the consumer sale of goods act. Terrible organisation, do not buy from them.”
“their website is not a safe website to order from, their are many serious issues that can be encountered which should not be ignored please be warned”
“I had a bad experience with tomtop.com. After two months, PayPal forced them to provide a PARTIAL refund. Customer service is terrible.
There are many, very negative reviews. The two most important are these:
-Better Business (bbb.com) rates them as Fail (F). A rare thing.
-bestlegitreviews.com rates them as 2.1 out of 10!
Buyer beware!”
“false advertisements on their website,products not matching with what they are actually selling or with what they have in stock,for example: a customer orders a (JBL BOOMBOX) but what the customer actually receives IS NOT A (JBL BOOMBOX) instead what the customer receives is a product THAT IT IS NOT A (JBL BOOMBOX) BUT SOMETHING DIFFERENT,please beware”
