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TOMTOP Reviews

1.0 Rating 523 Reviews
1 %
of reviewers recommend TOMTOP

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TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 17th October 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
TOMTOP 1 star review on 25th June 2024
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
they will never reply to requests for return to refund
Helpful Report
Posted 4 years ago
Even if problems crop up they never replay to question and request
Helpful Report
Posted 4 years ago
once an order has been placed there is no turning back,no returns are accepted for a refund
Helpful Report
Posted 4 years ago
please be advised that there are NO returns and NO money back
Helpful Report
Posted 4 years ago
refunds are not possible please be aware
Helpful Report
Posted 4 years ago
These people do not even deserve one star but I couldn’t type until I selected it! Major rip off company down right thief’s do not purchase anything ever they started charging my card without permission!!! This was after they didn’t send what I paid for stating I needed to give them more money!!!
TOMTOP 1 star review on 24th December 2021 TOMTOP 1 star review on 24th December 2021 TOMTOP 1 star review on 24th December 2021 TOMTOP 1 star review on 24th December 2021 TOMTOP 1 star review on 24th December 2021 TOMTOP 1 star review on 24th December 2021
Helpful Report
Posted 4 years ago
no refund back guarantee,the buyer looses all of the money
Helpful Report
Posted 4 years ago
Absolutely bad. As soon as I received the article, I realized that it was not what I wanted. My mistake, but in any case in the EU you have the right within 14 days of receiving the goods to return them for any reason and without any justification. Their site doesn't give any instructions on how to do return the item, so I wrote them. Their response was that the item arrived is what I ordered therefore they do not accept the return. Scandalous and illegal. To be avoided absolutely.
Helpful Report
Posted 4 years ago
money back is not guaranteed
Helpful Report
Posted 4 years ago
it is a website which is to be avoided at all costs
Helpful Report
Posted 4 years ago
not a trustworthy source to order things from please beware
Helpful Report
Posted 4 years ago
Product was ok, but go at your own risk: support employees are nice but not helpful for a dime Context: asking for help & document for an order, only invalid info provided, and could not get any help after 1 month & 10+ emails...
Helpful Report
Posted 4 years ago
Save your money, avoid frustration. TomTop is the worst internet company I have ever dealt with. Ordered October 6th still have not received my order. Tracking is a joke.
Helpful Report
Posted 4 years ago
customer protection is not guaranteed and placing an order on their website is entirely at their own risk
Helpful Report
Posted 4 years ago
users are urged to keep away from their website
Helpful Report
Posted 4 years ago
there is no protection at all for the users of their website(that is only if the order has been submitted)after submission of the order and payment taken there is absolutely no protection at all so please be made aware of this in advance.
Helpful Report
Posted 4 years ago
only seller protection(the seller is only covered) so please be made aware of this
Helpful Report
Posted 4 years ago
They want picture of credit card! Don't ever do it!
Helpful Report
Posted 4 years ago
no protection is offered at all to the customer please be aware of this
Helpful Report
Posted 4 years ago
the customer is not protected at all so please be aware of this
Helpful Report
Posted 4 years ago
TOMTOP is rated 1.0 based on 523 reviews