“The process and communication from Toner Connect was smooth; there was no confusion on what we needed to do to ship our materials and we were kept updated on every step of the process before and after shipping.”
“It was super easy and fast to get a quote, and customer service responded within a few hours when I had a question. I would recommend them to anyone looking to recycle toner!”
“They were very easy to work with and sell our ink back to. We had ordered the wrong ink at a point and just wanted to find a place to get rid of it. Rather than landfills, this was a better solution! Very quick and helpful.”
“Overall I am happy with Toner Connect and your quick response. I was a little disappointed in your grading system. I uploaded pictures to show the condition before the bid and received a bid that we accepted, although low. Then the bid was reduced upon inspection. We feel this shouldn't have happened. We have been in the Printer Repair/Consumable business for over 24 years and we want our customers happy with the supplies we provide. We would never expect a customer to accept a damaged product at full price. Tiny dings or small scratches on the packaging are not considered damage...we are pretty picky ourselves so we grade accordingly. In the future, I will send more pictures of all sides to avoid any discrepancies. We realize you need to resell the product and want it in excellent condition.”
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