Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 6,747 Reviews

91 %

of reviewers recommend Torque King 4x4

4.7

Based on 6,747 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 29th May 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what I needed. Got it quick”

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Posted 5 years ago

“Had what I needed when no one else did and the dealerships around me couldn’t get it!! Very impressed on the quality and the speed of shipment.”

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Posted 5 years ago

“Found you guys by "accident" looking for a small transfer case part. Glad I did!! Easy ordering and fast shipping. Will keep you in mind for future projects. Thanks - John”

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Posted 5 years ago

“Good service. Please change my name in your records to Andrew. Thank you.”

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Posted 5 years ago

“Top-notch tools. Excellent service. Shipped almost before I press the payment button. I will use no one else for my 4x4 needs. Period.”

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Posted 5 years ago

“fast shipping and top quality item”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I purchased a product that was advertised a used. I certainly expected to get a product that was not the most esthetically perfect and probably had some surface rust and discoloration. That was understood under the condition of the product was in used condition. When I received the product it was damaged. It looked as if it had been drug down the highway. There was a part of it missing from some apparent friction or dragging. Yes, the part could be bolted on a truck and used but who would knowingly buy a product in that shape? I reached out to the customer service department and contacted Tyler. Tyler was super responsive and answered all of my emails immediately which I very much appreciate, thanks to him for that. As we started negotiated over returning the product the initial stance was that I would be responsible for a 10% restock fee as well as paying for the product to be shipped back using insured shipping. Through few emails we got to where the shipping was allowed to be any shipping method I chose and the 10% restock fee would be waived. I appreciate the concession but I don’t feel it accurately reflects the situation with which I made this purchase. I purchased a used product, not a damaged product. Would I have known that the product was damaged I would have never made the purchase, thus never getting myself in this position where I am out 60-70 dollars. I feel that I was deceived into making this purchase and because of that I feel the company should make a complete reimbursement, to include shipping. I feel this way because of the mis-advertisement of the damaged product as used. I was doubly disappointed when it seemed that Tyler knew the product was damaged before shipping. He made reference (I am paraphrasing) that the product I received was the better of the two products they had on hand. Finally, toward the end of my emails exchange with Tyler I made a request for a manager to reach out to me regarding this issue. This was on Friday and I was told it would be Monday before I heard anything. It is now Wednesday and I still have not heard from the manager. I believe that this problem stemmed from a product being mis-advertised and I should not be financially responsible for this deceptive business practice. While I greatly appreciate the responsiveness of Tyler, I will not be using Torque King 4x4 for any of my future needs. Thank you for allowing me to provide some feedback. Zach Kirby”

Torque King 4x4 2 star review on 23rd April 2020

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Posted 5 years ago

Thank you for the feedback. Our used parts are sold as "usable" parts, not necessarily cosmetically desirable parts. We have sold many of those particular brake shields in much worse "visual" condition, which I think is what Tyler was referring to. The important part on those ones is that the caliper area is not excessively stretched. As far as I now, we have yet to sell a less than visually appealing brake shield that did not pass a vehicle inspection as required in some states. As to the specific blemish you are referring to, the rolled portion is quite common on axles we get. My guess is it as something to do with how the vehicle is processed at the salvage yard. It hasn't been drug down the road, that takes the metal almost clean off with no rolling just as if someone took a grinder to it.

Posted 5 years ago

“Delivery was very prompt Item was exactly as advertised I would order again from Torque King 4x4”

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Posted 5 years ago

“Great price quality part will update review if any changes !!!”

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Posted 5 years ago

“They had the part I needed. It was expensive, then shipping was overly expensive, but since I couldn't find it anywhere else I guess that's ok. I'm glad someone is making these obsolete parts for us old school guys.”

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Posted 5 years ago

“Good product. Quick shipment”

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Posted 5 years ago

“Great descriptions. Exact part needed. Delivered even sooner then projected.”

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Posted 5 years ago

“Always have the stuff I need, even if its odd or semi hard to find.. Always good service”

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Posted 5 years ago

“Got here right on time.”

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Posted 5 years ago

“Very well made part.”

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Posted 5 years ago

“Great book on the NV4500”

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Posted 5 years ago

“Great service and fast shipping exactly what I needed”

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Posted 5 years ago

“Excellent service and the staff actually know what they are talking about!”

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Posted 5 years ago

“Quick and easy...even with COVID precautions! Thanks!”

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Posted 5 years ago

Torque King 4x4 is rated 4.7 based on 6,747 reviews