TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“East web site to navigate. Ordering the correct paint touch up was very easy.”

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Posted 4 years ago

“Lady was very helpful and friendly and very knowledgeable”

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Posted 4 years ago

“Timely delivery - reliable merchant”

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Posted 4 years ago

“Feedbacks are very quick.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Very easy to place order. Product not received yet”

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Posted 4 years ago

“Expensive but honestly a great product. The ruby red tricoat was a perfect match on my Lincoln MKZ. Some chips have a slight depth that prevents perfect cover-up but overall it’s as close to perfect as it can get, you really need to look close to see the chip edges. Color wise it’s way better than seeing a chip down to the primer”

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Posted 4 years ago

“paint match is on the money”

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Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“Placed a order over the weekend and was unsure about if I chose the correct product. Reached out to the company and within a hour or two I had an agent assisting me with my order. Great service with no complaints. Was able to sort to my issues easily”

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Posted 4 years ago

“Easy to pick colors !”

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Posted 4 years ago

“Easy to use website.”

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Posted 4 years ago

“friendly staff i called in hopefully there fully knowledged i wanted to make sure clear coat comes with this she assured me it did she was very friendly”

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Posted 4 years ago

“Camaro Rally Green is a one-and-done color for 2020. Therefore, it was not easy to find in a variety of application methods. TouchUpDirect came through for me. Much appreciated.”

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Posted 4 years ago

“Perfect match and base coat and mid coat went on great. I placed a call to their help desk and was pleasantly surprised by how she explained the information I requested. Very pleasant and friendly. Great product and this is the second time I have used their product.”

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Posted 4 years ago

“Great product!!”

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Posted 4 years ago

“My first time to order from your site, in fact I found it with a google search and I’m glad I did. The website was easy to use and get exactly the color I need. Since my order hasn’t shipped yet, I could not answer all the following questions.”

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Posted 4 years ago

“Web site very easy to find what I needed.”

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Posted 4 years ago

“Your website is very nicely laid out and helps with the easy selection of your touch up paint”

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Posted 4 years ago

“Thank you, Orlan for your quick response. I really appreciate your service. Sincerely, Alexander”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews