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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Easy to research and find the paint and products needed to complete the job.
Helpful Report
Web site easy to use prompt reply and shipping
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Nice store
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Great service
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Ordering was simple I did call and the service was excellent!
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Had to do an exchange with a product. The pros at Touch up direct found a solution quickly. Products arrived fast to Canada. High quality products and really great customer service! Thanks,will order more in the future.
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TUD was great to deal with Sam was great answered a couple of questions promptly and offered a brand new replacement for the paint that was run over in my garage. Thank you all so much
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Fast and efficient!
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Website is very easy to maneuver and find what I needed.
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So far its been easy and very nice dealing with TouchUpDirect, When I receive my paint I will be happy to rate the product. Thank you, Larry Mote
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Me and my wife just purchased a used 2017 Chevy cruze ,the car had several small nicks and scratches I used your paint stick and It looks like new cant even tell that any touchup was done your product works excellent and I would recommend your products to anyone, Thankyou very much our new car has very low mileage and looks like showroom condition .
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I had placed an order for some touch-up car paint about a week and a half ago and I could not remember what website I used. And I did not have an order number because I never got an email confirmation after I had placed the original order. The agent who helped me was able to use my email address to see if I had placed an order and was able to find my order for me which was a relief to me and then sent me a link of an account he created for me so I could track my package and all I had to do was create a password for my account
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Very good status email regarding my order
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Ordering process was easy and product arrived within stated timeframe.
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Very professionally done ..... thanks!
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The order/check out process was easy and user friendly.
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We ordered touch up paint for both the interior and exterior of our 2013 Cadillac SRX. I couldn't be happier with the results. The color match was excellent and the paint has done a terrific job of masking blemishes. We had significant areas of wear around our center console. Given the years, the affected area was a bit darker than the touch up paint. That didn't prove to be a problem as the amount of touch up paint provided was so generous I was able to repaint the entire upper console. Now it looks brand new. Great product, great service!
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Process was easy.
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Its easy and its all good
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I missed placing my discount in with my order. I sent an email to see if it could be added. Mary in Custom Service was so helpful and was able to credit my charge. Thank you for the great service and products.
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TouchUpDirect is rated 4.6 based on 13,871 reviews