TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

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Posted 4 years ago

“Customer service was very prompt at remedying my problem with color match issue.”

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Posted 4 years ago

“Easy to order from, good paint selection and directions for doing the work.”

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Posted 4 years ago

“Found the color code of my car paint, went to your site and ordered it. The nice thing was I could pay through Amazon. Very easy. I've ordered paint for my other HHR awhile back from you and also had a good experience. This review is for my order experience. I don't have the product yet.”

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Posted 4 years ago

“Once received if the color is right, the fine entire experience will be superb. All great so far.”

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Posted 4 years ago

“Thanks for your assistance and quick response time. Great customer service.”

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Posted 4 years ago

“Great customer service. I had a tricky color matching problem and they responded right away and kept with it until we resolved the situation. Will certainly be a repeat customer!”

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Posted 4 years ago

“Great instructions...hope the product is as good.”

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Posted 4 years ago

“Mary answered me very quickly and satisfactorily. Aby Was extremely helpful when I ordered this product so far so very good As you know this is my second kit because I misplaced my first kit so I’m glad you had all my previous information about the car color Denise Andrews”

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Posted 4 years ago

“So far the shopping experience was great. Waiting now for the actual product to arrive. Do hope it’s what I need to repair the scratches.”

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Posted 4 years ago

“Had the correct color I needed. Ordering was fast and easy.”

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Posted 4 years ago

“They are a nice company to deal with !”

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Posted 4 years ago

“Great customer service. On-time delivery. The color was right on point and the pen/marker is easy to use. You will save a ton of money not having to go to a place for touch-up paint. I suggest using TouchUpDirect.”

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Posted 4 years ago

“Very good service I hope the product is as good”

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Posted 4 years ago

“Happy to have found TouchUpDirect. Much easier than dealing with Mercedes services. Looking forward to using your product and expecting a great match to the original paint. Just two small scratches from the garage door hinges on the bumper.”

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Posted 4 years ago

We are happy you found us, one might even say we found each other 😏

Posted 4 years ago

“Great customer services! I often order paint from TUD and have never had an issues with the color - matches perfectly!!! My last order, I ordered the wrong paint and James was quick to answer my request solve my problem by sending me the right paint at no cost! Thanks for the Great Services!”

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Posted 4 years ago

Thanks for coming back Miguel! 😫😊

Posted 4 years ago

“GREAT HELP IN FINDING RIGHT PAINT. VERY EASY TO WORK WITH.”

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Posted 4 years ago

That's awesome to hear! ☺

Posted 4 years ago

“It was easy to find the right color for my truck.”

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Posted 4 years ago

“Grea service”

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Posted 4 years ago

Thanks!

Posted 4 years ago

“Colour matches perfectly! Great piece of kit”

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Posted 4 years ago

You + our paint = Perfect!

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews