TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much”

Helpful Report

Posted 4 years ago

No, thank YOU! 🙌🏼

Posted 4 years ago

“excellent color match, easy to application”

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Posted 4 years ago

That paint better match! Thanks for the review Doris 😉

Posted 4 years ago

“Great product and fast delivery.”

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Posted 4 years ago

Thanks Michael! 🤗

Posted 4 years ago

“Very responsive customer support.”

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Posted 4 years ago

We try to be good listeners 😌

Posted 4 years ago

“Still waiting for the product to arrive, as I just ordered it yesterday, but the process was very easy. Simply pick the car and the year, and the factory colors come right up for you to select the proper color. Takes the guess work out of the process. You get the exact factory color.”

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Posted 4 years ago

Can't wait until you actually get your order, we are happy you dig the site! 👍🏼

Posted 4 years ago

“Easy to order. Easy to pay. Shipping options are good”

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Posted 4 years ago

Easy peasy is our middle name 😉

Posted 4 years ago

“I was accidentally sent wrong color, and I emailed them and was quickly responded to. I sent requested pictures and they have been great in fixing the problem! Can’t wait to get the color and touch up the needed places! Thank you”

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Posted 4 years ago

Thanks for letting us correct our mistake! 😫

Posted 4 years ago

“Great service and product. Very happy I could find touch up paint to match my vehicle!”

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Posted 4 years ago

Thanks Alan, we appreciate you taking the time to review our stuff! 😊

Posted 4 years ago

“The color I ordered was not the right shade. Customer Service was extremely helpful in helping me get the right color sent to me.”

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Posted 4 years ago

It was our pleasure! 😄

Posted 4 years ago

“easy transaction.”

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Posted 4 years ago

“Easy order and easy to find the right paint match for your vehicle.”

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Posted 4 years ago

Thanks for the review Ron! 😀

Posted 4 years ago

“I have used touch up before and the color matched perfectly.been going through the local napa where I live and they cant seem to match my paint shade after 4times of wrong paint I'm done with them came back to touch up because I know there paint will match currently waiting on a quart of paint and primer I'll let you know what's the results are thank you Touch up”

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Posted 4 years ago

We love that you came back! 😭

Posted 4 years ago

“Was very understandings, and work with me.”

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Posted 4 years ago

We are human too, we are happy to help!

Posted 4 years ago

“Easy to use website. Had everything I need.”

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Posted 4 years ago

We try 🤗

Posted 4 years ago

“Easy website. Good communication.”

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Posted 4 years ago

You talk, we listen 😏

Posted 4 years ago

“So far ordering was easy”

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Posted 4 years ago

“Ordering could not have been any easier.”

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Posted 4 years ago

Music to our ears 🎵

Posted 4 years ago

“They deliver what they offer in an efficient and easy way.”

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Posted 4 years ago

That's the goal 😁

Posted 4 years ago

“Ordering and matching the color was very easy to do !”

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Posted 4 years ago

That is awesome, we are happy you like the site! 😊

Posted 4 years ago

“This is the second time I’ve had to order touch up paint for two different cars they make the process very simple and easy to get the right color”

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Posted 4 years ago

We love that you came back! We are here for car number three 😅

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews