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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“Nice and professional look”
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(Jeep) -
“website is direct and easy to use and follow.”
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“Service was excellent! I will tell my friends and continue to do business with them!!!”
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“Service was excellent! I will tell my friends and continue to do business with this company!!!”
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“So far the shopping experience has been great. A lot of good information on the site about which products I need for my particular application. I am expecting the fulfillment process to be as good.”
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“Ordering was easy good service.”
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“Simple easy to use web site. We'll see how the product quality is. That's the real issue”
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“Great service and products at a reasonable cost.”
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“Swift and accurate. Great tips. No issues at all.”
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“I ordered the wrong paint and was able to cancel the order before it shipped and placed a new order. The customer service is top notch, this will definitely be my go to company from now on.”
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“Did not disappoint!”
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(Jeep) -
“large inventory pf product, easy to navigate website with extensive information. prices very reasonable and competitive for same quality product. quick shipping and good communication”
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“Had a problem because I ordered the wrong color. Then I couldn't find the correct color by code on the site. Contacted Sam in customer service who followed up with me, sending a replacement at no expense to me! I'd highly recommend this company on their customer service alone!”
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“Two of the pens unfortunately leaked in the packaging and got stuck, so I reached out to see if I could exchange. I expected to send the damaged ones back but I received a prompt reply letting me know they would replace the damaged pens. Very happy, thank you❤️”
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“The kit I purchased had everything I needed and the color matched perfectly. The little instructional guide that was provided offered some great guidance for a first time user.”
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(Jeep) -
“Excellent products and staff was very helpful. Great service from James.”
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“It was all calibrated accordingly and helped me find what I needed within seconds. Thank you.”
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“Great website for car paint needs.”
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“great selection fast service...”
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“Fast & easy”
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TouchUpDirect is rated 4.6 based on 13,871 reviews