TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product”

Helpful Report

(Jeep) - Posted 5 years ago

“Great company and customer service 👍”

Helpful Report

Posted 5 years ago

“Great company to do business with. Excellent customer service. Thank you Mary Jean”

Helpful Report

Posted 5 years ago

“Good communication!”

Helpful Report

Posted 5 years ago

“Website very easy to navigate, options are great and most importanly the color choices are on point!”

Helpful Report

Posted 5 years ago

“They were fast and paint was good. They did right by me. Ive ordered twice from them and have another order in the works”

Helpful Report

Posted 5 years ago

“They didn’t provide me with w tracking number, but by the time I asked when my order would ship they told me it was going to be delivered the next day, so all good. Will probably need to order more.”

Helpful Report

Posted 5 years ago

“Great company. Paint matches extremely well, very fast shipping. Customer service was excellent. Major props to James, Thanks man. Will do business again. Cheers, John W”

Helpful Report

Posted 5 years ago

“Product was easy to use and matched perfectly”

Helpful Report

(Jeep) - Posted 5 years ago

“I had ordered my product and it was shipped quite quickly. However, Fed Ex never delivered the package like they stated they had. I reached out and James made sure that a replacement order was shipped to me ASAP! No questions asked. I was really frustrated and he helped. I work in Customer Service and this is the kind of service I give my customers and very seldom I find places or people who give the same kind back! Thank you! AWESOME JOB!”

Helpful Report

Posted 5 years ago

“I dropped the spray can of paint and broke the nozzle. I asked if it was possible to get another one and they sent it right out.”

Helpful Report

Posted 5 years ago

“Great quality products and fast service. Excellent response times to questions I had through emails.”

Helpful Report

Posted 5 years ago

“Easy to use & figure out my vehicle color.”

Helpful Report

Posted 5 years ago

“It was very easy to order the item that I have been interested in for some time. When it was delivered yesterday, I was extremely pleased with the final product.”

Helpful Report

Posted 5 years ago

“great web sight easy to find my color thank you”

Helpful Report

Posted 5 years ago

“Great customer service and best price of any other touch up paint.”

Helpful Report

Posted 5 years ago

“I reached out after looking for oem paint for my interior.The very next day they ( Mary Ellen) responded back with great communication. Several communications back and forth and I ordered a can of paint, waiting on it now. Would def use them again... great customer service for me.”

Helpful Report

Posted 5 years ago

“I was able to find the exact color I was looking for.”

Helpful Report

Posted 5 years ago

“Website provides excellent descriptions. Have used in the past and The Colors are a perfect match..”

Helpful Report

Posted 5 years ago

“easy to find the right matching paint and kit to use...”

Helpful Report

Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews