TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just knew it was going to be hard to order the right color. You system made if very easy. Thank you.”

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Posted 5 years ago

“Website made it easy to find my paint”

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Posted 5 years ago

“They have the colour that I need and it appears the all of the bits that I need, depending on the job.”

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Posted 5 years ago

“Fast professional service!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Seamless service”

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Posted 5 years ago

“Easy to order and pay for product. Nice web site for what i was interested in for auto paint.”

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Posted 5 years ago

“Process was straightforward and better than some of the other competitor websites.”

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Posted 5 years ago

“Very prompt in acknowledging the order and getting shipping information out.”

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Posted 5 years ago

“Responsive to correcting my mistake in ordering. Fast delivery.”

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Posted 5 years ago

“Shopping on line was simple. All I needed was there with one click.”

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Posted 5 years ago

“easy to find the paint I needed.”

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Posted 5 years ago

“Fantastic !!!!”

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Posted 5 years ago

“Sent an email to the company to see if I could get a discount and they stated that I was a previous customer and offered me 20% off. Went to site, ordered what I needed and everything went PERFECT. Really GREAT company to buy and work with”

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Posted 5 years ago

“Great website and great customer service. relied to multiple inquiries and even sent a second color when I got the first one wrong.”

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Posted 5 years ago

“Very easy to search for the correct color.”

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Posted 5 years ago

“The touch up paint came in on time and good quality. I did made a mistake and order the wrong color for one of my cars, and contact support. They were very friendly and offer a replacement without any hesitation. I definitely will come back and buy from here again.”

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Posted 5 years ago

“Found exactly the color I needed;shipped promptly”

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Posted 5 years ago

“I made a mistake in my order and they were very generous in sending me the correct product. The timeliness was very good.”

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Posted 5 years ago

“Easy to fine the product I wanted, so far you are keeping me in the loop. Thanks for the great service.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews