TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to navigate through. Had exactly what I was looking for and happy with the delivery times!!”

Helpful Report

Posted 5 years ago

“Could have ordered it from the dealership but chose to order online and do this on my own. Awesome that you can still create the Lightning Blue paint for my car. Thank you.”

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Posted 5 years ago

“Had no problems finding the color and product I needed”

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Posted 5 years ago

“It was very easy to find the paint I needed and the kits were already put together so that I didn’t have to waste time browsing for everything I need. It literally took 2 min so thank you!”

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Posted 5 years ago

“Love the package deals, base paint, paper, primer, clear”

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Posted 5 years ago

“You followed up with me quickly regarding my return. Eventhough it appears I chose the wrong color, you replaced it for me hassel free. That means alot during these difficult times.”

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Posted 5 years ago

“Bought the combination pens. 1 was the paint pen and 1 was the clear coat pen. the paint pen works great. It was an excellent match. I'm very pleased with that. The clear coat pen was empty when it came to me. I put an email in to customer service and within it seems minutes they processed another pen and sent it out. That was a tremendously quick response and it was greatly appreciated. I look forward to a continued relationship with this company.”

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Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

“Awesome online service”

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Posted 5 years ago

“good service, good product.”

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Posted 5 years ago

“Very easy process to order.”

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Posted 5 years ago

“Web site was easy to use very intuitive and not confusing.”

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Posted 5 years ago

“Great group of people tp work with. Very responsive!”

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Posted 5 years ago

“good, would recommend to others”

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Posted 5 years ago

“Very easy website”

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Posted 5 years ago

“Quick, painless, and easy.”

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Posted 5 years ago

“Great company, easy to work with, good quality products, and great customer service. Extremely happy with my experience”

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Posted 5 years ago

“Excellent and speedy customer service from James and the color is a perfect match. Thank you”

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Posted 5 years ago

“The website design is great and makes me easily to find what I need.”

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Posted 5 years ago

“Website is very user friendly and was easy to navigate through. From vehicle selection to the paint format—the process was quick and straightforward.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews