TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website,has great videos,good prices. Looking for forward to getting and using the product..I will let you know how it works out..”

Helpful Report

Posted 5 years ago

“I've purchased several paint products from TUD - all Harley match code colors (and an Audi that actually matches old HD red) and the paints have been great! My recent purchase had a can that wouldn't spray and they replaced it immediately! Shipped it before they event wrote me back that morning. EXCELLENT SERVICE!! I will always get my project paints from TUD!”

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Posted 5 years ago

“They stay in touch through the process. Haven't received the product yet so I can't speak on the match or quality but I will update.”

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Posted 5 years ago

“Do you do a color match by chance??? Had ZX-11 bike fairing repaired years ago and body shop had devil of a time getting a paint match...have a small can of color they had specially made left over...so if your match isn't...could I send sample for you to match??? Web site is easy to use...thanks...al”

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Posted 5 years ago

“Quick and easy vehicle model-specific product options.”

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Posted 5 years ago

“Easy to use website, professional”

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Posted 5 years ago

“Ordering was very good and app explained what I needed Haven't received order yet but email is keeping me informed as to the progress of my order”

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Posted 5 years ago

“You had what I needed and it was easy to find the right product.”

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Posted 5 years ago

“Very easy to navigate the website.”

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Posted 5 years ago

“I rated you as excellent but "Very Good" popped up. The experience was still excellent!”

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Posted 5 years ago

“Your web site was pleasantly set up so that an old man can navigate it perfectly!”

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Posted 5 years ago

“I was always one of those people that bought $10 touch up paint and you could be 6 feet from the vehicle and see all the places you touched up. I was hesitant to pay more money for exact match. Then, I touched up my truck and was going back to put the clear coat over it and had trouble finding the places I touched up. Here is the difference. Instead of making your vehicle less valuable, it makes the value increase. The difference on an exact match is like day and night. I was amazed and well worth the price.”

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Posted 5 years ago

Hi Michael, Thank you for taking the time to provide your feedback. Your review highlights one of the primary goals of our products. It may not seem like a big deal, but this kind of feedback helps us a lot. Please let us know if there is anything else we can do to help. Best, Lonnie T.

Posted 5 years ago

“I purchased elsewhere and the paint didn’t match I bought from touch up direct not only was it a lil cheaper but it matched perfect no complaints 👍”

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Posted 5 years ago

“Okay & fast”

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Posted 5 years ago

“Very easy to find the color and touch kit I was looking for”

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Posted 5 years ago

“Easy and quick”

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Posted 5 years ago

“Easy to navigate”

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Posted 5 years ago

“Easy to navigate, easy to use Pay Pal, look forward to using your products!”

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Posted 5 years ago

“I. Have not gotten the product yet so I can't really say how it works”

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Posted 5 years ago

“Answered questions promptly”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews