TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and clear”

Helpful Report

Posted 5 years ago

“Well so far I just ordered my paint they been on point with contacting me with updates”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Good straight forward system. Well done.”

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Posted 5 years ago

“The paint was so easy to find and it's the exact color that I need, the steps were easy to follow. The selection list was awesome and if I needed a kit that is available also this by far was the easiest way to find exactly what I needed without the headache. Thanks so much guy's for everything you do.”

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Posted 5 years ago

“You guy’s get it right...Great product”

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Posted 5 years ago

“Good follow up by the seller. Very clear instructions. Quality product. The touch up did not come out perfect but that was my lack of skill not the product.”

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Posted 5 years ago

“Great matching color and simple step by step directions. Perfect for painting those extra parts or touch up.”

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Posted 5 years ago

“This paint works great”

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Posted 5 years ago

“Good job. the web site was well designed.”

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Posted 5 years ago

“Well designed site makes it easy to find your vehicle color match and choose your product.”

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Posted 5 years ago

“Unbelievably easy, great package choices, helps you get the correct materials for your job. Only hope the product is as good as the purchase process.”

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Posted 5 years ago

“Website works really easy. Many choices for the 1st timer so I can touch up my car to my standards. I hope the products work as well as the website.”

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Posted 5 years ago

“Very easy to shop from Touch up Direct. My exact color was listed on this site unlike other sites with similar products.”

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Posted 5 years ago

“So happy with it. Fast shipping too. Easy to match your exact color without the hassle.”

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Posted 5 years ago

“I won’t be long here and don’t usually do these, but there person who worked with me was very helpful and to the point and I didn’t want good work to go unnoticed. Thank you.”

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Posted 5 years ago

“Excellent shopping options. (I couldn't determine the paint code on my VW, so went to our neighborhood service center to assist with determining what it was.) Your site matched exactly what our local experts discovered. On-line shopping was quick and accurate. Many thanks! Tony”

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Posted 5 years ago

“Easy to find the color I needed”

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Posted 5 years ago

“I got some touch up paint for my Pontiac g6. But unfortunately, soon after receiving my paint, some guy ran a red light, hit me, and totaled my car. I emailed TouchUpDirect and got a speedy response and learned I could get a refund. Customer service was very nice and got back to me quickly. Great experience with TouchUpDirect, not a great experience getting my car totaled.”

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Posted 5 years ago

“Great paint. Fast shipping!”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews