TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoy doing business with you guys. The web site is great and it's easy to find the product I need. The prices are reasonable, it's easy to place the order, the emails on my order confirmation and shipping status are greatly appreciated. Thank you and I'll continue to cover all my future needs thru you.”

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Posted 5 years ago

“Excellent! I recommend TouchUpDirect 100%! Thank you!”

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Posted 5 years ago

“So far I am very satisfied with Touch up Direct from a customer service stand point. I sought some advice regarding the need to purchase a matte clearcoat for an interior repair via the contact option and received an almost immediate response and answer. Anxious to receive my order and get to work on fixing a few little blemishes.”

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Posted 5 years ago

“Easy to navigate”

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Posted 5 years ago

“good experience”

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Posted 5 years ago

“Excellent predictable results, excellent users guides that work consistently, 3 vehicle results -about to do a 4th. No returns nor refund experience here-no need! No surprises when you follow the guides. TY- you've made me a better vehicle painter.”

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Posted 5 years ago

“Easy and fast to order”

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Posted 5 years ago

“Quick simple and easy”

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Posted 5 years ago

“Communication is great. Will be able to say more once I receive the product. Thank you.”

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Posted 5 years ago

“This paint matched my car perfectly! I love having it around for those occasional door dings! Arrived quickly, packaged well!”

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(Jeep) - Posted 5 years ago

“Just great with details.”

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Posted 5 years ago

“Had what I needed.Fast and easy”

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Posted 5 years ago

“Waiting for paint,so far service is wonderful.”

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Posted 5 years ago

“it was a great match and easy to order”

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(Jeep) - Posted 5 years ago

“GREAT work and service! Congratulations”

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Posted 5 years ago

“Very quick email reply. Mary Jean was professional, courteous and knowledgeable. I will buy your product in April. Any big sale coming up?”

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Posted 5 years ago

“The match was great.”

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(Jeep) - Posted 5 years ago

“Easy to do, okay”

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Posted 5 years ago

“Website made it clear how to select paint color and which product was needed for my project. Placing the order was smooth and filling the order was prompt. Thank you!”

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Posted 5 years ago

“Very responsive, quick service so far.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews