TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to shop your site. Everything was clear and I had no trouble finding what I needed for my car. Thanks!”

Helpful Report

Posted 5 years ago

“It's really a pleasure to a company that delivers exactly what is advertised!! The match was exact and I did the repair under a carport! The only problem I encountered was time and temperature. I got the color on (even on the plastic bumper with some adhesive promoter) but by time I was shooting the clear it was too cold! I laid on 1 coat and could see a problem coming so I went with a wet coat first and left it alone. The next warm day was 5 day's later ! I had to color sand the fender ( went too far in 1 spot) but applied 3 coats anyway! Waited 3 day's and color sanded again and polished !! Turned out great!! I can still see where I went too far but no one else has.noticed it. Pay attention to your temps outside and it's a piece of cake !! I may even get another can of color and clear later this summer and do it again so I don't have see it either!!Good stuff from a good company!! That's rare in this day and age!!! Thanks you guy's make easy to stay looking good !!! An extremely happy customer!!!!! Steve”

Helpful Report

Posted 5 years ago

Steven, Thank you very much for the thoughtful and detailed review. We truly appreciate it when our customers provide this level of feedback. Your review will undoubtedly help other customers looking to touch up their vehicles. Please let us know if there is anything else you need. Thanks, Lonnie T.

Posted 5 years ago

“Easy to use website”

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Posted 5 years ago

“Cheaper than color rite”

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Posted 5 years ago

“very easy to find auto info and color website very easy to use and method to pay is great. thank you”

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Posted 5 years ago

“Great experience. Easy shopping”

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Posted 5 years ago

“Easiest online shopping I've ever experienced.”

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Posted 5 years ago

“Short simple Nissan g10 black metallic”

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Posted 5 years ago

“Great product, super easy to find the right paint. Got here quickly. Seems affordable. Can’t go wrong with the right thing at the right time for the right price.”

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Posted 5 years ago

“Efficient, attentive to detail, color match was spot on and the price was acceptable. TouchUpDirect was easy and they get it right. Will do repeat business with them.”

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Posted 5 years ago

Thank you for taking the time to leave feedback. We truly appreciate it! Please let us know if there is anything else you need. Best, Lonnie T.

Posted 5 years ago

“first time I have used touch up but the ordering was easy and I am pleased with them keeping in touch letting me know when my order shipped etc.”

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Posted 5 years ago

“Great web page, easy to navigate and explains what you should get.”

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Posted 5 years ago

“Very well communicated with, had a problem with the color, everyone makes mistakes, but it was taken care of, and now all good”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“The process was very easy and they had the color that I was looking for at half the price of the Dealer”

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Posted 5 years ago

“Quick and easy no pain no fuss no muss!”

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Posted 5 years ago

“so far so good”

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Posted 5 years ago

“Color match was near perfect on test area. Haven't had a chance to paint area due to weather but I know it's going to look good.”

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(Jeep) - Posted 5 years ago

“Website worked great.”

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Posted 5 years ago

“Great customer services”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews