TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product!”

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(Jeep) - Posted 5 years ago

“The customer service is superb. My assigned agent (James) was accommodating, friendly, and thorough while communicating and resolving my issues. He displayed excellent customer service skills. My experience with this company has been pleasant due to the outstanding service provided. Thank you”

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Posted 5 years ago

Hi Liset, Thank you for taking the time to provide feedback. It's truly valuable to us! James is a fantastic support agent, and we are fortunate to have him on the team. I'm thrilled to hear about your experience with him, and I'll be sure to share this with him. Please do not hesitate to reach out if you need anything else. Best, Lonnie T.

Posted 5 years ago

“Amazing customer service”

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Posted 5 years ago

“Amazing customer service”

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Posted 5 years ago

“Search for product was fast and efficient. Checkout was also great”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“So far, so good!”

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Posted 5 years ago

“TouchUp Direct has top of the line products that are difficult to find anywhere else. My customer service representative was extremely helpful. I would recommend this product to anyone who wants a professional job on restoring minor paint damage to their car at a reasonable cost. (Just make sure the person using the product knows what they’re doing)! LOL”

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Posted 5 years ago

“Ordering was easy Color match perfect Customer service was Awsome Would recommend you guys To anyone”

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Posted 5 years ago

“Excellent product and super fast shipping.”

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Posted 5 years ago

“Easy to maneuver”

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Posted 5 years ago

“Ordering was easy”

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Posted 5 years ago

“Hello. Tout est bon.”

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Posted 5 years ago

“Very easy to order”

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Posted 5 years ago

“Very easy .. entered the VIN number, the model and year of my AUDI ... and finally the paint color .... took me maybe 1 minute to complete the order! And I'm a girl!”

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Posted 5 years ago

“Easy to use website and ordering was a breeze”

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Posted 5 years ago

“Well my Order was Processed quickly. Had a Question and got a quick Response back, that was nice, delivered Quickly , surprized Actually.”

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Posted 5 years ago

“Easy to use website”

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Posted 5 years ago

“You have an easy to use website. Thank you.”

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Posted 5 years ago

“pleasure doing business with you guys, thx TuD”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews