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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
I love the update email.
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Good website, clear to understand.
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Website easy to find and process.
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Verry Good
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Website was was to go through. I found my color easily.
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Your site is user friendly and search to pay all went well.
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Hi. James is very professional and the service is amazing. Thank you very much for your help. 👍
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Hello Jacques, Thank you for taking a moment to provide feedback. James in an excellent team member, and I'm thrilled he was able to help you out. Please let us know if there's anything else we can do to help. - Lonnie T.
Your website was easy to use and the payment process seamless.
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Easy process, hopefully the color will be correct. No issues so far. Thanks.
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Good product but make sure you follow instructions and practice before using.
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(Jeep) -
Ordered wrong color and called to change. Was no problem. Thanks a lot.
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Website made it very easy to find the particular paint needed for my car. There were several options available and each of them was very well described. I found Touch up Direct after attempting to find the paint on the KIA website but I found that site virtually impossible to use.
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Website easy to negotiate
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ordering simple fast will be back for more
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Ordering was easy.
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Easy site to navigate.
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I was having trouble finding touch up paint for my new truck, I came across your web site and saw the option to send a email if you need help. I found my paint number and ask if they could help, I got a answer back I think within 24 hours explaining that you could match the paint and took the time to explain how GM changes the number with a WA in front and not a A that’s why I was having such a hard time. He included the link in the email and I ordered what I needed. I would recommend your company to anyone needing help like I did. Great company and Great Prompt Customer Service
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Sam is awesome!!!!
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Very easy to make perfect color match !!!
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Very pleased with order.
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TouchUpDirect is rated 4.6 based on 13,871 reviews