TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process was quick and easy, 'nuf said.”

Helpful Report

Posted 5 years ago

“I was looking for the direct color for my Chevy Equinox. It was not listed, so to be sure I called the dealer and he explained that the color you had listed was the name for the comparable painted GMC model. Other than that, the process was easy and I am hoping that this will be a great purchase for my vehicle.”

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Posted 5 years ago

“App easy to find my perfect paint color”

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Posted 5 years ago

“Great product!”

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(Jeep) - Posted 5 years ago

“First time ordering, they get your order in fast👌”

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Posted 5 years ago

“Easy website to navigate”

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Posted 5 years ago

“The ordering was very easy and the explanation of what I needed was very helpful. Than you!”

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Posted 5 years ago

“So far i am pleased with the notifications on shipment of this product.”

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Posted 5 years ago

“Ended up with wrong paint color. They researched fixed and sent me right one free. Love them. Great match to factory. The ones are awesome”

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Posted 5 years ago

“Great customer service definitely will order again!”

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Posted 5 years ago

“My small order was misdirected/undelivered by the USPS I contacted Customer Service. They immediately resent another parcel -- no questions asked. That, folks, is what "customer service" is all about!”

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Posted 5 years ago

“Quick answer, thank you.”

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Posted 5 years ago

“Easy ordering process.”

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Posted 5 years ago

“I received my order and there was and the incorrect color was sent to me. Emailed via the website, had a response within a couple of hours from James and a replacement was sent that day. Mistakes happen and its how you respond to them - these guys were great”

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Posted 5 years ago

“Looking forward to repairing my auto.”

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Posted 5 years ago

“Hi T.U.D. crew Just thanking you guys for you prompt response to a query a few weeks ago. My delivery arrived today here in Oran, Buckie, Scotland. Thank you again.”

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Posted 5 years ago

“Great match ;-}”

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Posted 5 years ago

“Easy to get what I wanted”

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Posted 5 years ago

“Found your web site quickly and saw that you carried the exact name of the color of my 2001 Ford Taurus. I have received the product and will try it when the weather cools down. Thank you!”

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Posted 5 years ago

“The ordering process was seamless. Hopefully the product will ship soon and the paint will be a good match.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews