TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,870 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find and use”

Helpful Report

Posted 5 years ago

“I bought one of the spray can kits so I could touch up the side of my motorcycle. I’m so happy and pleased with the results! The instructions that came with the kit were easy to follow and everything went on very smoothly. My motorcycle looks like it came off the lot! I will definitely order from touch up direct again!”

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Posted 5 years ago

“High quality product and Perfect match! Thank you Will buy more in the near future”

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Posted 5 years ago

“I ordered the wrong color ( my error) and these folks sent me the correct color at no charge! Who does that? These are the right people to purchase from...”

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Posted 5 years ago

Hi John, Mistakes happen! I'm glad the team was able to get you what you need. Thanks for the review. - Lonnie T.

Posted 5 years ago

“Easy to use site, great prices”

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Posted 5 years ago

“Excellent customer support, quick response to inquiry, quickly addressed concern.”

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Posted 5 years ago

“Can’t wait to start to fix my minor blemishes. I’m sure you created a perfect match.”

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Posted 5 years ago

“easy to order. waiting on item to see if it is a direct match”

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Posted 5 years ago

“Color match was spot on”

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(Jeep) - Posted 5 years ago

“Excellent...I WILL be getting back to them.”

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Posted 5 years ago

“I have not received my purchase yet but so far the service has been excellent. When I placed my order, I order 2 by accident. that night I sent emails and called phone # and was not getting any responses. I thought it was just another one of those companies that don't care. I was wrong... Sam got back to me the next morning and caught the order before it shipped, fixed, and credited back my CC. I also didn't realize that they were in a different time zone and I was calling when they were closed. I will order again and refer them to friends. Tom from NC.”

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Posted 5 years ago

“good job thanks”

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Posted 5 years ago

“Your on line ordering was easy to understand and very helpful. Thanks.”

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Posted 5 years ago

“Easy to find and order what I was looking for.”

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Posted 5 years ago

“easy to find what you need with simple instructions.”

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Posted 5 years ago

“Paint was an exact match could not ask for anything better.”

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Posted 5 years ago

“Very easy to use site.”

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Posted 5 years ago

“Bought this kit to paint the batwing on my bike and the primer went on fuzzy so emailed and got a new one. Very good people. Thank you”

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Posted 5 years ago

“Easy to navigate website to find right color.”

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Posted 5 years ago

“So far so good! I did more bondo! Need more paint! Hope you are the same mixers!”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,870 reviews