TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the touch up paint for a 1974 Chevrolet. Pleasantly surprised that the color really does match, even on a 47 year old car. The product is very easy to use.”

Helpful Report

Posted 3 years ago

“Fair prices. Quick customer service assisted me with a cancelled order refund needed. Very helpful.”

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Posted 3 years ago

“Great Customer Service , which is rare these days.”

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Posted 3 years ago

“I ordered a touch-up kit for my 1995 Honda 250 Nighthawk in the hard-to-find original factory color. When the kit arrived, I opened the box it came in to check it out. Gloves, instructions, primer, paint, and clear coat. But opening the box, I tore it. Before I could even use the kit, somebody bought the bike, leaving me with the unused kit. I emailed TouchUpDirect to ask if I could return the unused components for at least a partial refund, because I no longer had the box. They replied THE VERY NEXT DAY and informed me that they had already processed a full refund and thanked me for my business. WOW. You just don't find customer service like that anymore. Thank you, Carina. I was impressed.”

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Posted 3 years ago

“Paul45: No issues, very good match for touch ups on frame, engine bay and fender wells. Two thumbs up!”

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Posted 3 years ago

“Excellent color match on paint. That is most important because no matter how good you are with painting, you can't correct for a bad color match.”

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Posted 3 years ago

“I spoke with the young lady who was so nice, accommodating , professional and readily wanted and did resolve the issue. Thank you.”

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Posted 3 years ago

“Sito molto facile da navigare e i prezzi sono ragionevoli.”

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Posted 3 years ago

“10/7/2021 Carina responded to all of my questions and patiently resolved the issues I experienced with the touchup kit. It appeared that the nibs were very dry upon receipt of the kit combined with a somewhat hard material in which the various contents were to have migrated through to the wedged tip.”

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Posted 3 years ago

“Easy to order. Kits make it easy.”

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Posted 3 years ago

“Quick service of an agent and good products. He obviously know his subject matter. Nothing better that great customer service behind their products, paint always is perfect match and easy to apply. Again, great job Don!”

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Posted 3 years ago

“This is the second time ordering touch up paint. I anticipate this order will be as my previous order which was an exact match.”

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Posted 3 years ago

“Based on past experiences finding touchup paint, this experience was as surprise from beginning to end. I haven't received the product yet, but the process was terrific.”

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Posted 3 years ago

“Very easy process from beginning to end. Thanks!”

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Posted 3 years ago

“EASY TO USE THE SITE AND PRICES ARE GOOD”

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Posted 3 years ago

“I will what until I get it and use it!”

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Posted 3 years ago

“Website is easy to navigate. They have had every color I have ever needed, and i have had a lot of cars. The colors match original paint colors very well.”

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Posted 3 years ago

“I have used your paints before on a 70 Elcamino but it was just a shade light. Real close but what do you want for a paint being on a car for 20 years. Love your clear coat and primer.”

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Posted 3 years ago

“The website was excellent. Selecting my color was very easy and the explanation of the different selections that I had available were very clear.”

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Posted 3 years ago

“My first time shopping with touch-up-direct, they made it real easy finding pnt code, after that it was easy finding the color paint I was looking for”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews