TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far the process has been easy and convenient.”

Helpful Report

Posted 5 years ago

“Great service and perfect color matches. Thanks”

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Posted 5 years ago

“Where to find the color description would help”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“Shopping was easy, the info was there and they showed where to find it on the vehicle.”

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Posted 5 years ago

“Verification of colors was great, have not received it yet, but looking forward to a great experience.”

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Posted 5 years ago

“able to find just what I needed”

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Posted 5 years ago

“If you do as it is instructed and watch the video you cant go wrong.this is a great product and would like to reorder”

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Posted 5 years ago

“There was some confusion on the sheen of a clear coat I received which obviously didn't match. I was sent a new container of the proper sheen clear coat with no questions asked. I still don't know if the mistake was mine or TUD's, it didn't matter to them, they just made it right. Good job TUD!”

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Posted 5 years ago

“Easy to use website and good selection of colors. Will provide additional review once products are received.”

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Posted 5 years ago

“easy to navigate and find what I needed”

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Posted 5 years ago

“Easy to navigate website. Thanks for helping me find what I needed!”

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Posted 5 years ago

“Easy fast and good pricing”

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Posted 5 years ago

“Great, fast customer service!”

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Posted 5 years ago

“BMW blk sapphire metallic was spot on & spray was smooth. With 7 day shipping it cost same as ordering from BMW but smell is less toxic. Awesome stuff👍🏼”

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Posted 5 years ago

“Awesome product! Matches the paint to specs! Would always Use this company for all my future cars! Excellent!”

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Posted 5 years ago

“Excellent customer service. Agents respond promptly, and resolve issues in a timely manner”

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Posted 5 years ago

“I was so glad to find you guys... Thanks..”

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Posted 5 years ago

“Gave everything I needed to complete the job with good color matching at a great price 👍👍👍👍”

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Posted 5 years ago

“So far extremely happy with the customer service.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews