TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,871 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly team just waiting on my purchase”

Helpful Report

Posted 5 years ago

“Very easy to order what we needed!”

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Posted 5 years ago

“Haven’t received the paint yet so can’t review that but the shopping experience was quick and easy. I’m not on the computer a lot so that says a lot!”

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Posted 5 years ago

“Excellent web site for ordering and making a selection”

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Posted 5 years ago

“I had a problem with application and I contacted customer service and Sam gave me the best advice and even offered to get me some new paint it came like the next day I can’t believe how amazing this company is”

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Posted 5 years ago

“Site was easy to use and good details of each product”

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Posted 5 years ago

“Great and easy to use webpage!”

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Posted 5 years ago

“Identifying the color was made easy and ordering was simple, looking forward to receiving the shipment.”

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Posted 5 years ago

“My customer service agent was wonderful: professional, informative and made me feel like I was special My Paint Pen was defective and within 2 minutes of troubleshooting he assured me a new replacement unit would be immediately shipped out to me. Thank you Sir for your world class follow through.”

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Posted 5 years ago

“Excellent company. Very easy to order products.”

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Posted 5 years ago

“Easy to use website and make purchase. Kits were well explained.”

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Posted 5 years ago

“Touch up direct has exceptional customer service,fast delivery, and a great quality product.”

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Posted 5 years ago

“Easy access to website, quick search to find what i needed and fast check out. Now will wait and see how the product works. Thanks to the TouchUpDIrect Team”

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Posted 5 years ago

“I HAVE ORDERED PAINT FROM TOUCH UP A FEW TIMES . FAST SERVICE AND MATCHED PERFECK.VERY HAPPY WITH SERVICE AND PRODUCT”

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Posted 5 years ago

“Overall, excellent; not completely done yet, but got the paint within a week or so, and at this point, color-wise, it'll look a lot better. Expensive, but.... ya know....”

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Posted 5 years ago

“Haven't used it yet will let you know when I do 👍”

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Posted 5 years ago

“I liked the user interface. I liked that I could use my Amazon account to pay. Now, if the color matches, and I can put it on correctly, I will be happy as a clam.”

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Posted 5 years ago

“Great service. Website easy to navigate and use. Very quick shipping time and great prices.”

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Posted 5 years ago

“Easy ordering process, quick shipping, great products that match and excellent customer service!”

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Posted 5 years ago

“easy to find the touchup paint i needed”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,871 reviews