Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,799 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Anonymous

Tower 5 star review on 11th January 2026

Anonymous

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. Lovely range of colours. The blue sauté pan is large and great value for money. Will buy the sets now. Highly recommended.”

Helpful Report

Posted 10 years ago

“The fryer is spot on when it comeds to cooking. We tried it straight away and we got brilliant results. Love it and would absolutely recommend it. Very easy to operate and clean. Perfect.”

Helpful Report

Posted 10 years ago

“I recently purchased the Tower T90102 7.5L Stainless Steel Pressure Cooker and I am happy with it. I bought it mainly for cooking legumes and it's definitely much faster than using a normal pan. It's quick and easy to setup although I recommend reading the instructions carefully if you've never used a pressure cooker before. It seems like it's well made and will last a long time. It's easy to clean although it is quite big, in hindsight I may have been better off going for the 6L version but it does give me the option of cooking large amounts in one go.”

Helpful Report

Posted 10 years ago

“Bought the knife set. A lovely set and knives are excellent. Have recommended to a lot of people.”

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Posted 10 years ago

“I bought a pressure cooker and it was just perfect. Good value for money and energy efficient. Very happy with the product from Tower.”

Helpful Report

Posted 10 years ago

“Had been looking for a new kettle and couldn't decide on the style we wanted. Saw this in the sale and decided it would be a good temporary kettle. However love the kettle. Fun that it lights up but boils incredibly quickly and not too noisily. Would recommend.”

Helpful Report

Posted 10 years ago

“It is an excellent product although the manual is somewhat scant which is a shame because it is difficult to get the best from it.”

Helpful Report

Posted 10 years ago

Good Morning, Thank you for your review. We will be in contact directly to discuss the product you have and our manuals. Kind Regards

Posted 10 years ago

“Stylish and functional kettle with blue light to show on. Pours well and quick to boil. Good quality material and pleasant addition to our kitchen.”

Helpful Report

Posted 10 years ago

“Very easy to use and meets fully the specification advertised”

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Posted 10 years ago

“This health fryer is excellent value for money. I needed no oil and the taste was superb. Unlike another top brand that I tried. Highly recommend.”

Helpful Report

Posted 10 years ago

“I bought the 'One Touch Pressure Cooker' a couple of weeks ago as we're having an induction hob and my old one was aluminium. So far I love it. It's easy to use and most importantly, the base is completely flat, unlike my old one, which makes it so much more efficient. I haven't had any problems with the controls, it all seems quite clear although I have been using pressure cookers for over 40 years which helps. I hope it's as good when we get the new hob.”

Helpful Report

Posted 10 years ago

“Bought the 3 tier steamer and more than a bit disappointed in it. Bought it from a shop where they didn't have one on display and so I only had the pictures on the box to go off. Looks very neat but soon found the baskets were extremely flimsy. You cannot just use one basket at a time - all three have to be in place so the lid can go on and worst of all I had some veg in the top basket and when the time was up it would not open because there is no handle or grips to make removing it easy. Result was I got burnt by the steam when I did eventually get it open and I had no intention of that happening again so took it back and bought a different make which is a different prospect altogether”

Helpful Report

Posted 10 years ago

“Gave a review on the Tower grinder and they gave me 35% off another product, so treated myself to the digital air fryer. Just cooked 'frozen' fish and chips which have turned out just right. No waiting for the oven to warm up, straight into the machine with the fish for 2 mins and then in with the fat chips. 17 mins in total and dinner on the table.”

Helpful Report

Posted 10 years ago

“Brilliant results everytime, quick and easy to use. Exactly what's needed for a busy family.”

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Posted 10 years ago

“Extremely pleased with my purchase. The 2 piece Taper fry pan set is brilliant. NOTHING sticks or burns, and they wash up spotless. Excellent value for money considering the quality, and they will get an awful lot of use. I may consider a saucepan set next !!!!”

Helpful Report

Posted 10 years ago

“The Tower 1200 W Ultra Xtreme Pro is exactly as I expected it to be.”

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Posted 10 years ago

“We bought the ceramic five pan set and multi pan. The ceramic is much better than non stick I no longer have to worry about finding bits of non stick in my dinner and nothing sticks to the ceramic. Great pans and love the colour which goes with our kitchen tiles!!”

Helpful Report

Posted 10 years ago

“I bought 11Lt tower pressure cooker, l 'm in love with it.I hv use tower pressure cooker for yrs and l hv got myself a big one.It a bargain for the price of it.It durable and very simple to use.l Will say is the best pressure cooker.I'm in love with it.”

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Posted 10 years ago

“Had my iron gratin dishes they are absolutely an amazing product.”

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Posted 10 years ago

“The Tower Spudnik Spiralizer has been a great addition to our several Tower products, Simple to use and creates interesting and attractive healthier options to our plates.”

Helpful Report

Posted 10 years ago

Tower is rated 4.2 based on 5,799 reviews