Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“saucepans looked great on arrival, hope they look juts as good in a few years time,”

Helpful Report

Posted 11 years ago

“I have the Tower Bread Maker and although Ive only had it for three days I am so far very pleased with the results I've had. I would gladly recommend it to my freinds.”

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Posted 11 years ago

“Ceramic saucepans are very good and don't stick compared to non stick pans which we we had previously brought where the non stick comes off very pleased with new saucepans.”

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Posted 11 years ago

“The pans are amazing best kitchen items we have ever bought, would recommend them to everyone!”

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Posted 11 years ago

“The slow cooker was the best buy we have ever bought. We have one in the home and one in ourf little caravan., Brilliant it is.”

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Posted 11 years ago

“These pans are really fantastic.Light but strong and so easy to use. Makes cooking a pleasure. A must buy.”

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Posted 11 years ago

“The saucepans and frying pans were well packaged so there was no damage in transit. Have used the pans several times now and have found them very good on my ceramic hob. Cleaning is so easy, just like the advert, they just wipe clean, even when boiling milk and the draining holes in the lids make live easy. Would highly recommend them and to know that I have 10 years trouble free.”

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Posted 11 years ago

“excellent product extended gurantee a definite positive good design for all ages”

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Posted 11 years ago

“I am delighted with the ceramic pans, they do exactly as advertised, plus I like the fact the pans as so light, (because having shoulder problems) my old pans were too heavy to lift when full, so no more strugglng. Brilliant.”

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Posted 11 years ago

“Well packed, great finish on items, good colours inside and out, with sensible handles Cooking starts 4-1-15 so be patient !”

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Posted 11 years ago

“I bought the Tower 7 piece ceramic pan set and have found the ones used (so far) to be excellent. Nothing is sticking to the frying pans and they are so easy to clean.”

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Posted 11 years ago

“the best pan set i have ever brought and northing stick's to it at all and will bye some more very soon”

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Posted 11 years ago

“Having only had the pan set a few days the review is based on the short use and first impressions. The build quality and the feel of the pans is better than expected. Having used only the large frying pan/wok & 2 of the sauce pans the ease of use compared with normal none stick pans is very good. The only thing that I have found is that the pans should be cleaned asap after use, if left for only a short time the contents adhere more to the ceramic surface than I expected.”

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Posted 11 years ago

“Stone effect Pans seem ok.I would of liked a infuser lid for the large saucepan & after reading the history provided, was very disapointed to find they were not made in the uk, but made in china! If i had had known this i would not of purchased.”

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Posted 11 years ago

“Good size, would take a large joint or chicken. Knives excellent for carving. Definitely recommend this product.”

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Posted 11 years ago

“Good size, would take a large joint or chicken. Knives excellent for carving. Definitely recommend this product.”

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Posted 11 years ago

“Strong handles, cool handles, very smart colours, overall very useful.Lids fit well and stay cool. Very very good.”

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Posted 11 years ago

“excellent product and clean so easily”

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Posted 11 years ago

“Looks beautiful. Have yet to use it and experience the amazing qualities that are advertised.”

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Posted 11 years ago

“I bought the 5L Multi Cooker from Ideal Shopping Channel and found the instructions on how to cook food such as pasta not there! hence I had to improvise when I tried to cook spaghetti, other then the lack of a cooking instructions the product looks good and so far does what it says although I have not used all its functions as I have only had it less then a wk.”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,821 reviews