Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,788 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Leanne Carrick

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Looks fab in the kitchen. Easy to use and program. So good I've bought 3 of them!”

Helpful Report

Posted 2 years ago

Hi Anthony Thanks for your wonderful comments about Tower. I was delighted to read how your Tower product has made a great addition to your kitchen. Thanks also for being such a loyal customer. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Another superb tower product I have several now in my household and we are very pleased with them all”

Helpful Report

Posted 2 years ago

Hi Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ was delighted to read your review. Thanks for being such a loyal customer of Tower. Keith - Group Customer Services Manager

Posted 2 years ago

“Lovely kettle smart looking and efficient.”

Helpful Report

Posted 2 years ago

Hello Denice, Many thanks for your 5 star comments about your kettle from Tower. Everyone here at Tower really appreciates your valuable order. Best wishes. Keith - Group Customer Services Manager

Posted 2 years ago

“Had it a few days now what a life changer, should have got one years a go.”

Helpful Report

Posted 2 years ago

Hello Thanks for your valuable order and your comments about your Tower product. Should you have any further enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Really good value product”

Helpful Report

Posted 2 years ago

Hi George, Thanks for your 5 star comments and for being a great customer of Tower. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Cooke’s everything to perfection need I say more big yes for me and my friends”

Helpful Report

Posted 2 years ago

Hi Kenny, Thanks for your wonderful comments about your Tower product. We were delighted to read about the perfect cooking !!! Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Received my new kettle today! So pleased how stylish it looks, and such a quiet boil. Great price too. Many thanks.”

Helpful Report

Posted 2 years ago

Hell Teresa, Thanks for your 5 star comments about your Tower kettle. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I am very happy with my choice! Very elegant, gorgeous looking air fryer. There are multiple functions to choose from and 6L air fryer is big enough to cook a whole chicken! Love it!”

Helpful Report

Posted 2 years ago

Hello Erika, Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read how happy your were with your choice. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Great product, one of the best on the market and great value too!! I would definitely recommend.”

Helpful Report

Posted 2 years ago

Hi Ian Thanks for your kind words and indeed your valuable order which is appreciated by everyone here at Tower HQ. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“First, its a beautiful pot. Second, it very light to carry. Third,easy to wash. Fouth, doesnt stick. Overall, very good pot, wish it has like 32 cm and 7litres.”

Helpful Report

Posted 2 years ago

Hello Lydia, It was wonderful to read your comments about your Tower product. We hope you visit our website again very soon to see the exciting range of our products. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I purchased this air fryer to replace my older tower single basket and so far have been overwhelmed with it So much more to try out using both baskets at the same time 11 out of 10”

Helpful Report

Posted 2 years ago

Hello John, Thanks for your review. Here at Tower we love reading our customers comments and feedback. We love our Air Fryers too and we would award them a score of 11 out of 10 !!! Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Dual basket air fryer is an excellent product, great for cooking family meals.”

Helpful Report

Posted 2 years ago

Hi Darren, It was wonderful to read your kind words about how your Air Fryer is helping with the family meals. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Lovely Skandi kettle! Great design. Easy to fill and great pourer. Looks very stylish on our charcoal worktop.”

Helpful Report

Posted 2 years ago

Hello Thanks for your 5 star comments about your Skandi Kettle. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“all ways what I wanted as I used my father in laws non stop”

Helpful Report

Posted 2 years ago

Hi Thanks for taking the time to leave your comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“Good product, good service, good price. Win win folks...”

Helpful Report

Posted 2 years ago

Hi Many thanks for your 5 star review. Here at Tower we pride ourselves on offering quality products at affordable prices supported by great customer service. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Purchased the Air Fryer for my wife and She’s over the Moon , Very easy to use with Great Results, Best Chips I’ve ever had, But most of All it’s a very good all round experience, Use it every Day Thanks👍”

Helpful Report

Posted 2 years ago

Hello What a wonderful review to read !!! Many thanks for your kind words. Everyone here at Tower HQ was delighted to read how you are using your Air Fryer. Nothing better than Chips from an Air Fryer !!! Keith - Group Customer Services Manager

Posted 2 years ago

“Purchased a Tower Vision dual basket Air Fryer recently and am extremely pleased with its quality and performance. I’d recommend this model to anyone who’s considering an Air Fryer purchase.”

Helpful Report

Posted 2 years ago

Hello Peter, Many thanks for your kind words and recommendation for your Tower Air Fryer. We hope you visit our Tower website again very soon to see our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Am still enjoying my Air fryer till date Thanks”

Helpful Report

Posted 2 years ago

Hi Thanks for your 5 star comments. We were delighted to read you are still enjoying your Air Fryer. Rest assured our Customer Services Team are always available if you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 2 years ago

“I love my little steam cleaner should have got it sooner”

Helpful Report

Posted 2 years ago

Hello Fiona, Many thanks for your 5 star comments and indeed your valuable order for your Steam Cleaner from Tower. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“High quality pan!”

Helpful Report

Posted 2 years ago

Hi Thanks for your review about your pan from Tower. We hope you visit our Tower website again very soon to see our exciting range of products. Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.2 based on 5,788 reviews