Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,793 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tower airfryer t17005. Work very well. The finish around the drawer is very rough and should have been smoothed out during manuf. Amazed it passed quality control. Anyway not detrimental to performance.”

Helpful Report

Posted 7 years ago

“Tower airfryer t17005 Works very well.....outside where the drawer shuts is a bit rough edged. Needed a bit of smoothing out. Amazed it passed quality control. Anyway not detrimental to performance.”

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Posted 7 years ago

“Purchased set ot of electronic salt and pepper mills - great product.”

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Posted 7 years ago

“I have purchased most of the rose gold collection including the sensor bin, electric salt and pepper pots, frying pans and around 10 kitchen utensils including pizza cutter and garlic press I’m absolutely obsessed and will continue to purchase the whole collection! Every item is very well made and easy to use and really makes my kitchen a beautiful place with constant compliments about my tower items! Thank you Tower”

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Posted 7 years ago

“Purchased the tower rose gold toaster now the kettle. Will look gorgeous in my new home Kirsty”

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Posted 7 years ago

“Great products”

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Posted 7 years ago

“Have only just bought a vortex air fryer and surprised how good the chips are, even hubby eats them”

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Posted 7 years ago

“I recently purchased two of the copper/black frying pans from TKmaxx. They are amazing!! I thought that with the handles not being plastic or rubber, they would be boiling when cooking, I was wrong! They cook perfectly and they really are non stick pans!! Looking to purchase the full range.”

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Posted 7 years ago

“recently bought pressure cooker very impressive and very happy.”

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Posted 7 years ago

“Loving my new Cerastone Cookware. Looks classy and is easy to clean. A great buy!”

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Posted 7 years ago

“very happy with the mini oven, model T14013, excellent size interior and smart in appearance, a light inside also, which is handy! Just received it yesterday, used it once and very satisfied! Needed to use your online chat to register it (for -who knows?) and that was excellent, a Nicole handled it faultlessly! So 3 year warranty, very good! Mebs. the relevant product numbers needed for registering could be made more obvious, only thing I can 'nit-pick'!”

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Posted 7 years ago

“I'm never dissatisfied with a 'Tower product. Always the best quality at the best prices.”

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Posted 7 years ago

“Quite happy with my Tower pressure cooker but when It was delivered by Amazon, although the box was intact, there is a small dent on the side. Having checked the returns policy, decided not to as what a rigmarole. At least it doesn't affect the performance.”

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Posted 7 years ago

“Excellent product Quiet Quick cooking.”

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Posted 7 years ago

“I purchased a set of two frying pans which were on sale. I wasn’t expecting too much from them as they weren’t expensive, but these are by far the best frying pans I have used. Easy to clean and nice and light.”

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Posted 7 years ago

“I have a T16005, it is great and easy to use and the service from Tower was great. Really easy to register my warranty.”

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Posted 7 years ago

“Tower Linear Saucepan Set Good looking set of pans. Look forward to collecting the rest of the set of kitchen items.”

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Posted 7 years ago

“Very good quality and great value for money”

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Posted 7 years ago

“Under 1 min my smoothie is ready.”

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Posted 7 years ago

“I love my rose gold and white tower kettle. Always get great compliments on it and it was a great price too!”

Helpful Report

Posted 7 years ago

Tower is rated 4.2 based on 5,793 reviews