Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,793 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not recommend Tower products to anyone,as soon as you have a problem and contact Customer Services you are told that it is a retailers problem not towers,could not have been more unhelpful if they tried.My advice to anyone considering purchasing any Tower product d'ont shop elsewhere.”

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Posted 7 years ago

“I am pleased with the 10 year guarantee.”

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Posted 7 years ago

“Lovely looking microwave oven and delivered quickly.”

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Posted 7 years ago

“Very good pressure cooker, cooks fast.”

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Posted 7 years ago

“Always have rated Towe a quality supplier of kitchen equipment. Just purchased the T17024 Vortx Airfryer which so far has been brilliant. I already own two vertical rotisserie units (1 in Spain) and later hope to purchase another air fryer for there too”

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Posted 7 years ago

“excellent products”

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Posted 7 years ago

“Tower make excellent products. I have just added an Airfryer to my kitchen devices following on from the Vertical Rotisserie of which I have two ( one in Spain) I intend to purchase a 2nd Airfryer to take to Spain as well as they are so good”

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Posted 7 years ago

“Great service and seal works great, Thanks everyone.”

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Posted 7 years ago

“I bought a 28cm Tower forged gold frying pan a month ago and I was so impressed that the week after I went back to homesence and bought the 20 and 24 cm pans and last week I went back ask if they had more of this range and they advised I should look on the tower housewares website so I’ve found it and I’m so impressed with the quality of their products that I can’t wait to replace the rest of my pans with their range.”

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Posted 7 years ago

“I purchased the tower digital air fryer from Argos On the 3/9/2018 from a recommendation. I was very happy with it for the first 2 weeks ,then I noticed the nonstick bubbling and coming off i was very disappointed as the bowl started to rust if tower put a better nonstick bowl in the fryer it would be an excellent product”

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Posted 7 years ago

Dear Mr. Thompson, We are very sorry to read that you have experienced a problem with your new Air Fryer. Could you contact our support team on 0333 220 6066 or via customerservice@towerhousewares.co.uk where a member of the team can assist you. Kind regards, Tower Customer Care.

Posted 7 years ago

“This bread maker is superb. It takes a little getting used to as the instructions are quite complicated. However the bread cane out great and the quick baked option is a great function. I would highly recommend this product.”

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Posted 7 years ago

“We had a frying pan bought for us as a gift when moving into our house. It's very good quality, non-stick coating works a treat and I love the style (grey and blue). We've just renovated our kitchen and am now in 'need' of new pans and have come straight back to Tower. They are great value, great style and great quality - perfect!”

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Posted 7 years ago

“Excellent product. Good price. Speedy delivery.”

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Posted 7 years ago

“Excellent support from customers service department”

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Posted 7 years ago

“In the process of getting my tower collection, microwave has came n absaloutly delighted 👍🏻”

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Posted 7 years ago

“I purchased the Tower T20016W 2 Slice Toaster in Rose Gold & White. It's a very stylish piece of equipment that looks great. It also does a great job toasting bread!”

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Posted 7 years ago

“Great pressure cooker. Very easy to use, lightweight and easy to clean. Cooks fast. Perfect. Cooked chicken curry to boiled potatoes!”

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Posted 7 years ago

“Just love these pan sets they are very good quality bought these to go with the new induction cooker. was not sure weather they would work but they work very well, would highly recommend all your products”

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Posted 7 years ago

“I purchased the Tower T20016W 2 Slice Toaster in Rose Gold & White. Very, very happy with it. Easy to use and perfect toast everytime! Also looks very good in the kitchen and feels nice and solid.”

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Posted 7 years ago

“I bought the Tower LED colour-changing kettle which I absolutely love! The only colour changing kettle I found in the colour to suit. Such good value too. So happy:-)”

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Posted 7 years ago

Tower is rated 4.2 based on 5,793 reviews