Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,835 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love their new range... amazing products at a reasonable price.”

Helpful Report

Posted 5 years ago

“Ordered an item that then went out of stock. Tower were very quick to rectify the matter and I got the item as soon as it came in. Love the kettle. It looks very expensive and boils quickly”

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Posted 5 years ago

“Product seems solid and durable. Easy to set up and work. Registration site not very stable on iPad and took a while to use.”

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Posted 5 years ago

“Brilliant product Tower 11 litre 5 in one digital air fryer. Can do just about anything in it. Good value for money.”

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Posted 5 years ago

“PURCHASED MY TOWER AIR FRYER AND ADVISE THAT IT IS A VERY HEALTHY OPTION TO FRYING WITH OIL,VERY HAPPY WITH THIS PRODUCT”

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Posted 5 years ago

“Quality product , first air fryer I’ve had. Recommend it strongly”

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Posted 5 years ago

“Just bought the Tower t17021 air fryer for our Caravan, the wife loves it, no more messing about with chip pan no more messy oil, ordering another for home.”

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Posted 5 years ago

“The forged aluminium cookware looks very stylish and is of excellent quality.”

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Posted 5 years ago

“I purchased the white scandi saucepan set - beautiful product at a great price! Would 100% recommend”

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Posted 5 years ago

“I bought 2-in-1 cord/cordless steam iron brilliant easy to use light and does everything I need”

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Posted 5 years ago

“T17021 4.3Litre Air Fryer excellent quality and very efficient cooking and good looking appliance for any kitchen”

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Posted 5 years ago

“We have purchased 2 tower vortex air fryer one for home and one for our caravan. Excellent health fryers cook’s food perfect every time with no mess would recommend to buy this product.”

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Posted 5 years ago

“Brilliant microwave easy to set up and use”

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Posted 5 years ago

“Great air fryer cooks food to perfection. The digital display is so good and has food choice icons to make my cooking experience better. The basket is a great size and fits all what I need for a meal.”

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Posted 5 years ago

“So amazing and affordable. Recommended.”

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Posted 5 years ago

“Very pleased with canisters”

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Posted 5 years ago

“Good made saucepans”

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Posted 5 years ago

“Lovely saucepan set. Looks fantastic and cooks perfectly”

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Posted 5 years ago

“I brought a tower air fryer t17021 1500w from Tescos in Barnstaple Devon on 15th of July 2020, I have found it easy to use and cooks perfectly . excellent”

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Posted 5 years ago

“I have had an air fryer before and it made excellent home made chips just bought this one and the chips are dry burnt and generally disgusting I am so disappointed have tried lowering the temperature shaking every few minutes still the same result don’t buy!! No instruction manual so don’t know what it can do just temps and times on the top of the machine which if the chips are anything to go by are rubbish”

Helpful Report

Posted 5 years ago

Tower is rated 4.1 based on 5,835 reviews