Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service great price I’m happy with goods Sr”

Helpful Report

Posted 8 years ago

“Prompt, courteous and efficient response to my request from customer service following frustration with retailer Argos.”

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Posted 8 years ago

“I bought a Tower Multi cooker recently. It's very versatile and functional with the added facility of pre set buttons and switch off and keep warm facilities. I would have liked a longer lead as the machine needs plenty of ventilation. Also a recipe book would have been helpful!! Excellent for camping and caravanning! It makes camping more enjoyable. I like healthy food!”

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Posted 8 years ago

“Was exactly as described easy to use made very tasty chips”

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Posted 8 years ago

“products are value for money and very good”

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Posted 8 years ago

“Easy browsing and excellent products”

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Posted 8 years ago

“the blender is excellent very good quality”

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Posted 8 years ago

“I love my purchase in every way looks great its great not having to empty every other day, perfect if you have small children as they don't have to touch the bin.”

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Posted 8 years ago

“I have recently purchased a Cerastone Frying Pan from Tower ware and I am delighted with it.”

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Posted 8 years ago

“I have recently purchased a CeraGlide Turbo Steam Iron from Towerware and I am delighted with it.”

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Posted 8 years ago

“Tower made me very happy and will be buying tower products again”

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Posted 8 years ago

“I have just purchased a CeraGlide turbo steam Iron and I am delighted with it.”

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Posted 8 years ago

“I just purchaced a TOWER 58L square sensory bin, colour almond, it looks fabulous in my kitchen i wish i had puchased sooner also great if you have children as they dont need to touch the bin top marks Thank you Joanna”

Helpful Report

Posted 8 years ago

“I recentley bought 6 liter one touch pressure cooker. This product is very good, smart looking and buield to last. I highly recomend this pressure cooker.”

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Posted 8 years ago

“Great new pressure cooker to replace our old one (also from Tower) - We only had to replace it as we installed a new induction hob and the old one didn't work with that. Bought another Tower as the old one was a sturdy workhorse and made 100's of meals for us over the years. Just tried the new one and normal service has been restored!! Great products and highly recommended :-)”

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Posted 8 years ago

“Pressure cooker cut cooking time down , wonderful!!!”

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Posted 8 years ago

“I have recently purchased a pan set from Tower. Excellent quality and value.”

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Posted 8 years ago

“My husband has wanted a deep fat fryer for a long time and i decided on your tower 2.5 ltr fryer as it was perfect size for us. Highly delighted with it and he is so so happy now.”

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Posted 8 years ago

“We still have the 4300 series tower pressure cooker which I am using as I write this review. It is around 20 years old and now I am looking to purchase a new tower pressure cooker because unfortunately it has become a dinosaur and I can no longer purchase the old seals for it. It has been an excellent servant and I will continue to use it until the last seal (one more) shrinks and I can no longer use it as a pressure cooker. Looking forward to another 20 years with a new one the T90103. Thanks Tower for many happy hours of cooking and delicious meals.”

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Posted 8 years ago

“Stunning kitchen knives well made good value👍”

Helpful Report

Posted 8 years ago

Tower is rated 4.2 based on 5,801 reviews