Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item ordered was exactly as advertised. Stunning set of kitchen knives”

Helpful Report

Posted 8 years ago

“Great items excellent prices would definitely buy tower products again”

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Posted 8 years ago

“A1 frying pan the best I have ever used”

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Posted 8 years ago

“Just brought the Tower 24 piece knife set. They look amazing. Quick and speedy delivery”

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Posted 8 years ago

“Amazing quality happy customer”

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Posted 8 years ago

“Tower hand Blender. Good service, Great Mixer hope it last a long as my last one 28 years, they are very handy for doing Mash Potato”

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Posted 8 years ago

“Purchased T24009 microwave from wilko.Excellent product & good quality.”

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Posted 8 years ago

“I bought a tower digital air fryer and I find it very goof for grilling and cooking on the rotisserie and would highly recommend this product”

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Posted 8 years ago

“I need to buy another pressure cooker and the present one is a Tower Brand which I have used to for a number of years. I phoned customer services to enquire if this model was still in production which it isn't and the girl at the other end of the phone was very helpful and this is to say thank you.”

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Posted 8 years ago

“Dealt with Alicia regarding a problem with our saucepans. She was very helpful and sorted out our replacement pans.”

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Posted 8 years ago

“I love the Tower Air Fryer, it cooks so well and the food is tasty. Am looking at using my discount code to buy my daughter one”

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Posted 8 years ago

“I was very pleased with my pressure cooker, good size and very good quality”

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Posted 8 years ago

“very happy with my item from tower, good quality as always”

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Posted 8 years ago

“Just bought the tower low fat air fryer WOW where's this bin all my life,love it.”

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Posted 8 years ago

“It is lovely to put the food in and leave it, so far all food has turned out perfectly cooked and the keep warm feature is a bonus if your not quite ready with other parts of a meal. looks good on the work surface. i find i am using it a lot more than i had anticipated as it keeps the room in the cooker free for more dishes. vegetable are steamed or cooked well with all goodness left in them.”

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Posted 8 years ago

“I can't say how happy I'm that I bought tower blender. It's exactly what I wanted and even more. Perfect for making smoothies ,sauces and cocktails when friends are around. It is well worth the price! I will definitely purchase from them again :) big thank you for lovely customer service experience and quick delivery. I fully recommend.”

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Posted 8 years ago

“The quality of the pan.”

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Posted 8 years ago

“The product was fantastic and the price was good as well”

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Posted 8 years ago

“Recevied the Item as expected and the quality of the product was more than what we expected. We took the 6L pressure cooker which is very great and the food cooked was very nice and Quick. I would Like to refer it to one of my friends as well.”

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Posted 8 years ago

“Quality, products, delivery and Customer Service.”

Helpful Report

Posted 8 years ago

Tower is rated 4.2 based on 5,801 reviews