Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“T81520B TOWER 24 KNIFE SET EXCELLENT PURCHASE, VERY GOOD QUALITY & EASY TO USE. THAT GOOD I BOUGHT ANOTHER 2 FOR THE FAMILY”

Helpful Report

Posted 8 years ago

“very good 24 piece set very sharp”

Helpful Report

Posted 8 years ago

“I bought it recently for only Induction Hob. I thought a bit expensive but I realised after start using these products. Excellent product I would definitely recommend this product to buy.”

Helpful Report

Posted 8 years ago

“Towerhouseware pressure cooker is absolutely brilliant. Meat is tender and tasty when cooked.”

Helpful Report

Posted 8 years ago

“Towerhouseware pressure cooker is absolutely brilliant. Meat is tender and tasty when cooked.”

Helpful Report

Posted 8 years ago

“Brilliant customer service”

Helpful Report

Posted 8 years ago

Hi Andrew, thank you very much for the review, we're glad to hear that you are happy with the customer support you have received from us. If you need any advice or assistance in the future then please let us know :)

Posted 8 years ago

“I recently bought Tower one touch pressure cooker after researching a lot on recommendation, I am very happy with my purchase, what a great quality product, works perfect and easy to use, i will highly recommend this product to others looking for pressure cookers.”

Helpful Report

Posted 8 years ago

Hi Dee, thank you for taking the time to leave us a review. Here at Tower we are so glad to hear that you are happy with your new pressure cooker! If you haven't already then don't forget to register for your free extended warranty on https://www.towerhousewares.co.uk/extend-your-warranty-i22 :)

Posted 8 years ago

“Great products and quick delivery, will definitely be ordering again”

Helpful Report

Posted 8 years ago

Thank you so much for giving us 5 stars! We are very glad to hear that you are happy with our product range and delivery service. If you do need any assistance in the future then you can contact us on 0333 220 6066 or email us on customerservice@towerhousewares.co.uk and all of us at Tower Customer Support will be happy to assist you

Posted 8 years ago

“We've purchased the Tower Air Fryer and we're very pleased with the product. It's very well made and it's exactly what we wanted. It's exactly the right size for us, not too big or too small and it's simple enough to use. All round very happy with the product.”

Helpful Report

Posted 8 years ago

Hi Aneira, thank you for taking the time to leave us a review. Here at Tower HQ we are very happy to hear that you are enjoying using the air fryer as much as we do! If you need any assistance or if you would like our favourite chip recipe then please contact us on 0333 220 6066 or email us on customerservice@towerhousewares.co.uk

Posted 8 years ago

“Great item sold at a good price & excellent customer service throughout , would recommend Tower website & products to anyone.”

Helpful Report

Posted 8 years ago

Hi Stephen, thank you for the 5-star review! All of us in the Tower Support Team are so happy to hear that you thought our customer service was great and that you would recommend our products :)

Posted 8 years ago

“top quality pans, at a good price”

Helpful Report

Posted 8 years ago

Hi, thank you for leaving us a great review, it's lovely to hear that you are happy the quality of your pans :) If you do require any assistance then please let us know by contacting us on 0333 220 6066 or emailing us on customerservice@towerhousewares.co.uk

Posted 8 years ago

“i have always used tower products and have recently changed to an induction hob and am delighted that tower products can be used without any problems. my new pressure cooker being one of these items. it easy to use and holds enough for the whole family. i would recommend it to anyone as it is quick and efficient.”

Helpful Report

Posted 8 years ago

Hi Rosemarie, thank you so much for leaving us a 5-star review! Here at Tower HQ we are thrilled to hear you are happy with your new pressure cooker. We would of course appreciate your recommendation to others, it means a great deal to us!

Posted 8 years ago

“Found a small frying pan that works on my induction hob, the colour changing enamel is unique and makes it so easy to know when it is hot and also when it's ready to be cleaned. Ingenious idea!”

Helpful Report

Posted 8 years ago

“Really happy with products”

Helpful Report

Posted 8 years ago

“Excellent customer service and products”

Helpful Report

Posted 8 years ago

“Very good aluminium pressure cooker”

Helpful Report

Posted 8 years ago

“Excellent Electric Pressure cooker”

Helpful Report

Posted 8 years ago

“really good quality and good value”

Helpful Report

Posted 8 years ago

“Purchased the tower 1200W ultra extreme blender. Brilliant product. Absolutely love it. Would definately purchase from tower again.”

Helpful Report

Posted 8 years ago

“Hi, I have just purchased two of your frying pans - and they are great. However, I have tried to extend the warranty but it seems necessary for me to give my date of birth. What this has to do with my purchase, I have no idea. I do not give out specific details for obvious reasons - a category of age is one thing but I do not state my exact date of birth. I would appreciate being able to extend the warranty without having to give this information on the internet. Thank you.”

Helpful Report

Posted 8 years ago

Tower is rated 4.2 based on 5,801 reviews