Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,816 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is lovely to put the food in and leave it, so far all food has turned out perfectly cooked and the keep warm feature is a bonus if your not quite ready with other parts of a meal. looks good on the work surface. i find i am using it a lot more than i had anticipated as it keeps the room in the cooker free for more dishes. vegetable are steamed or cooked well with all goodness left in them.”

Helpful Report

Posted 8 years ago

“I can't say how happy I'm that I bought tower blender. It's exactly what I wanted and even more. Perfect for making smoothies ,sauces and cocktails when friends are around. It is well worth the price! I will definitely purchase from them again :) big thank you for lovely customer service experience and quick delivery. I fully recommend.”

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Posted 8 years ago

“The quality of the pan.”

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Posted 8 years ago

“The product was fantastic and the price was good as well”

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Posted 8 years ago

“Recevied the Item as expected and the quality of the product was more than what we expected. We took the 6L pressure cooker which is very great and the food cooked was very nice and Quick. I would Like to refer it to one of my friends as well.”

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Posted 8 years ago

“Quality, products, delivery and Customer Service.”

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Posted 8 years ago

“Christine Holmes I have bought all my new Tower replacement pans for my new kitchen from ideal world tv. I have been married 40 years in September 2017 and my first pan set was a wedding gift, a Tower 5 piece pan set. I have used them up until I bought 2 new full sets to replace them. They are amazing quality and outstanding value. They even make my meals taste great (that's an achievement in itself). Even cooking throughout. Buy with confidence. 40 years of using tower pans says it all.”

Helpful Report

Posted 8 years ago

“The product was as expected. Excellent delivery received it onto. Will be shopping here again”

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Posted 8 years ago

“I bought my blender from yourselves and am so happy with it. Where as other brands you can only leave the blender running for a few minutes and then have to switch it off. The Tower Blender has the power to get the job done first time with no problems.. I love it”

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Posted 8 years ago

“Excellent products at great value!”

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Posted 8 years ago

“easy to use and very nice colour”

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Posted 8 years ago

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Posted 8 years ago

“Pots are well designed, i just love the the liquid measure's on the inside of pan's, the frying pan is fabulous, nothing stick's to it, pot's and frying pan are very to easy to clean, They are the only shiny cookware in my kitchen, and they look great.”

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Posted 8 years ago

“Best product I've ever bought”

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Posted 8 years ago

“delivery was really quick. extra 5 years guarantee gives peace of mind. really great product.”

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Posted 8 years ago

“very good 24 knifes set”

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Posted 8 years ago

“very good 24 piece sey very sharp”

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Posted 8 years ago

“I bought the 24 piece kitchen knife set in the sale & was very pleased with it, been after a good set for a while & wasn't sure at they would be any good at that price but they were excellent.”

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Posted 8 years ago

“Excellent products with great finishes and style. Prompt and efficient delivery.”

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Posted 8 years ago

“The two sturdy, well made products, the Tower Health All In One Mandoline Slicer, and the Tower Ultra Xstreme Nutrient Extraction System (blender), with 3-year warranty, are two great assets to my vegetarian lifestyle”

Helpful Report

Posted 8 years ago

Tower is rated 4.2 based on 5,816 reviews