Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,888 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christine Holmes I have bought all my new Tower replacement pans for my new kitchen from ideal world tv. I have been married 40 years in September 2017 and my first pan set was a wedding gift, a Tower 5 piece pan set. I have used them up until I bought 2 new full sets to replace them. They are amazing quality and outstanding value. They even make my meals taste great (that's an achievement in itself). Even cooking throughout. Buy with confidence. 40 years of using tower pans says it all.”

Helpful Report

Posted 9 years ago

“The product was as expected. Excellent delivery received it onto. Will be shopping here again”

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Posted 9 years ago

“I bought my blender from yourselves and am so happy with it. Where as other brands you can only leave the blender running for a few minutes and then have to switch it off. The Tower Blender has the power to get the job done first time with no problems.. I love it”

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Posted 9 years ago

“Excellent products at great value!”

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Posted 9 years ago

“easy to use and very nice colour”

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Posted 9 years ago

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Posted 9 years ago

“Pots are well designed, i just love the the liquid measure's on the inside of pan's, the frying pan is fabulous, nothing stick's to it, pot's and frying pan are very to easy to clean, They are the only shiny cookware in my kitchen, and they look great.”

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Posted 9 years ago

“Best product I've ever bought”

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Posted 9 years ago

“delivery was really quick. extra 5 years guarantee gives peace of mind. really great product.”

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Posted 9 years ago

“very good 24 knifes set”

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Posted 9 years ago

“very good 24 piece sey very sharp”

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Posted 9 years ago

“I bought the 24 piece kitchen knife set in the sale & was very pleased with it, been after a good set for a while & wasn't sure at they would be any good at that price but they were excellent.”

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Posted 9 years ago

“Excellent products with great finishes and style. Prompt and efficient delivery.”

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Posted 9 years ago

“The two sturdy, well made products, the Tower Health All In One Mandoline Slicer, and the Tower Ultra Xstreme Nutrient Extraction System (blender), with 3-year warranty, are two great assets to my vegetarian lifestyle”

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Posted 9 years ago

“I recently purchased the 24 piece stainless steel knife kit which I find excellent and with a good range of different knifes. The black handles gives it a very cool urban look”

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Posted 9 years ago

“Tower are a credible established name in cookware and, while others take all the plaudits, this company and their products are real class. They have amazing offers online and although all I wanted was a frying pan, I'm so impressed with the quality and prompt service that I'm in the process of replacing all of my tired old pans. Can't recommend them more highly.”

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Posted 9 years ago

“I bought the graphite cerasure frying pans and am really pleased with them. They really are very smart, the handles are very comfortable and totally non- stick. A quick wipe off and they're ready to go. Very pleased. I'm going to buy the saute pan next because it has extra volume and infuser lid. I could even use lid on larger frying pan I think.”

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Posted 9 years ago

“very happy the pam is strong”

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Posted 9 years ago

“Mixer is easy to use and not heavy. Looks good and perfect design for cleaning. Fulfils its role as expected. Good long guarantee.”

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Posted 9 years ago

“this is one of those brands where budget meets quality , i have a tower blender,air fryer and now frying pan, and all are doing what is expected without fail - ex chef 7 years”

Helpful Report

Posted 9 years ago

Tower is rated 4.1 based on 5,888 reviews