Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good 24 piece sey very sharp”

Helpful Report

Posted 9 years ago

“I bought the 24 piece kitchen knife set in the sale & was very pleased with it, been after a good set for a while & wasn't sure at they would be any good at that price but they were excellent.”

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Posted 9 years ago

“Excellent products with great finishes and style. Prompt and efficient delivery.”

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Posted 9 years ago

“The two sturdy, well made products, the Tower Health All In One Mandoline Slicer, and the Tower Ultra Xstreme Nutrient Extraction System (blender), with 3-year warranty, are two great assets to my vegetarian lifestyle”

Helpful Report

Posted 9 years ago

“I recently purchased the 24 piece stainless steel knife kit which I find excellent and with a good range of different knifes. The black handles gives it a very cool urban look”

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Posted 9 years ago

“Tower are a credible established name in cookware and, while others take all the plaudits, this company and their products are real class. They have amazing offers online and although all I wanted was a frying pan, I'm so impressed with the quality and prompt service that I'm in the process of replacing all of my tired old pans. Can't recommend them more highly.”

Helpful Report

Posted 9 years ago

“I bought the graphite cerasure frying pans and am really pleased with them. They really are very smart, the handles are very comfortable and totally non- stick. A quick wipe off and they're ready to go. Very pleased. I'm going to buy the saute pan next because it has extra volume and infuser lid. I could even use lid on larger frying pan I think.”

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Posted 9 years ago

“very happy the pam is strong”

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Posted 9 years ago

“Mixer is easy to use and not heavy. Looks good and perfect design for cleaning. Fulfils its role as expected. Good long guarantee.”

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Posted 9 years ago

“this is one of those brands where budget meets quality , i have a tower blender,air fryer and now frying pan, and all are doing what is expected without fail - ex chef 7 years”

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Posted 9 years ago

“T81520B TOWER 24 KNIFE SET EXCELLENT PURCHASE, VERY GOOD QUALITY & EASY TO USE. THAT GOOD I BOUGHT ANOTHER 2 FOR THE FAMILY”

Helpful Report

Posted 9 years ago

“very good 24 piece set very sharp”

Helpful Report

Posted 9 years ago

“I bought it recently for only Induction Hob. I thought a bit expensive but I realised after start using these products. Excellent product I would definitely recommend this product to buy.”

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Posted 9 years ago

“Towerhouseware pressure cooker is absolutely brilliant. Meat is tender and tasty when cooked.”

Helpful Report

Posted 9 years ago

“Towerhouseware pressure cooker is absolutely brilliant. Meat is tender and tasty when cooked.”

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Posted 9 years ago

“Brilliant customer service”

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Posted 9 years ago

Hi Andrew, thank you very much for the review, we're glad to hear that you are happy with the customer support you have received from us. If you need any advice or assistance in the future then please let us know :)

Posted 9 years ago

“I recently bought Tower one touch pressure cooker after researching a lot on recommendation, I am very happy with my purchase, what a great quality product, works perfect and easy to use, i will highly recommend this product to others looking for pressure cookers.”

Helpful Report

Posted 9 years ago

Hi Dee, thank you for taking the time to leave us a review. Here at Tower we are so glad to hear that you are happy with your new pressure cooker! If you haven't already then don't forget to register for your free extended warranty on https://www.towerhousewares.co.uk/extend-your-warranty-i22 :)

Posted 9 years ago

“Great products and quick delivery, will definitely be ordering again”

Helpful Report

Posted 9 years ago

Thank you so much for giving us 5 stars! We are very glad to hear that you are happy with our product range and delivery service. If you do need any assistance in the future then you can contact us on 0333 220 6066 or email us on customerservice@towerhousewares.co.uk and all of us at Tower Customer Support will be happy to assist you

Posted 9 years ago

“We've purchased the Tower Air Fryer and we're very pleased with the product. It's very well made and it's exactly what we wanted. It's exactly the right size for us, not too big or too small and it's simple enough to use. All round very happy with the product.”

Helpful Report

Posted 9 years ago

Hi Aneira, thank you for taking the time to leave us a review. Here at Tower HQ we are very happy to hear that you are enjoying using the air fryer as much as we do! If you need any assistance or if you would like our favourite chip recipe then please contact us on 0333 220 6066 or email us on customerservice@towerhousewares.co.uk

Posted 9 years ago

“Great item sold at a good price & excellent customer service throughout , would recommend Tower website & products to anyone.”

Helpful Report

Posted 9 years ago

Hi Stephen, thank you for the 5-star review! All of us in the Tower Support Team are so happy to hear that you thought our customer service was great and that you would recommend our products :)

Posted 9 years ago

Tower is rated 4.1 based on 5,866 reviews