Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great grill, nice and compact works great”

Helpful Report

Posted 8 years ago

“I have used the air fryer so far for chicken and chips and they were absolutely lovely, easy to use and very easy to clean.”

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Posted 8 years ago

“Received my chopper and it's exactly as great and easy to use I thought it would be.”

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Posted 8 years ago

“a 35% discount”

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Posted 8 years ago

“Tower's quality products are backed up by excellent customer service. My recent purchase of a Tower family grill has been a joy to use. The grill heats up quickly, and cooks chicken and steak within minutes. The removable ceramic plates are simple enough to clean after a meal, thus making it possible to conjure up a deliciously cooked meal when in a hurry.”

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Posted 8 years ago

“Great pans. Very non-stick - need hardly any oil. We just use a light spraying of that 1 cal stuff and nothing sticks!”

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Posted 8 years ago

“Customer service on warranty products”

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Posted 8 years ago

“The Tower T14004, is by far one of the best value for money Kitchen items I have purchased & used for some time. It is very easy to use & cooks perfectly”

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Posted 8 years ago

“Quick delivery response”

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Posted 9 years ago

“Website ease of use, no gaudy rubbish getting in the way, easy and simple viewing of products, good descriptive information and images, some videos as well to highlight what is on offer. Prices may seem high at first, but that is not a reality when you feel the quality of the products. We have a few items from here now and will be slowly replacing most of our older kitchen wares.”

Helpful Report

Posted 8 years ago

“Good lightweight pressure cookers. Would recommend to others.”

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Posted 8 years ago

“Lovely pan set. Pleasure to use and easy to clean.”

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Posted 8 years ago

“SO QUICK EASY AND THE FOOD IS CRISPY AND CRUNCHY NO GREASE”

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Posted 8 years ago

“I have had a T16005 for nearly 2 years now and the support I have received has been next to none. Thank you all at Tower for the amazing support so far.”

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Posted 8 years ago

“Great quality and look good too!”

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Posted 8 years ago

“Omg After 5 years of marriage finally I'm happy with my pressure cooker purchase(my 4th one :( ) . Very well designed , wide easy to use ... Super happy . Wish I never get to use 10 years guarantee.”

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Posted 9 years ago

“Nutrient extraction system model t12022 fantastic machine wish we had bought it years ago it's a pleasure to use”

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Posted 9 years ago

“this is a good looking addition,great size for us,so much quicker than my usual planning arrangements now especially if my time hasnt gone to plan for the day,an we can make extra in case of unexpected visitors or the next day.”

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Posted 9 years ago

“I have bought a set of cerasure pans they are super easy to clean and I particularly like the steam vents in the lid.”

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Posted 9 years ago

“I ordered a 7 Litre Hi Dome Aluminium Pressure Cooker and it was an immense, it worked well and was just perfect for my needs.”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,801 reviews