Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“Item fantastic ,sent quickly , but ..... No number was printed on the address label , just my address . Which created more hassle than needed .”

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Posted 6 years ago

Hello Colin, Unfortunately, you did not put a House number on your order with us. Our system is automated when generating labels, therefore, the address will only ever be identical to the information you have provided us. I can see that you used PayPal One Click for payment, this means that you need to log in to your PayPal information and add your house number to your saved address. Hope this clears this up. Kind Regards Trade Counter Direct

Posted 6 years ago

“Perfect part for what was needed Good fast delivery.”

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Posted 6 years ago

“delivered on time”

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Posted 6 years ago

“Great service at fair price”

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Posted 6 years ago

“Arrived promptly and as described.”

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Posted 6 years ago

“Item was in stock and described correctly, it was at the lowest price that I could find, I was kept informed constantly about my order and right through to the 1 hour time slot for the delivery. I could not expect any more.”

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Posted 6 years ago

“Super fast service from ordering to receiving.”

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Posted 6 years ago

“Very knowledgeable and very polite staff.”

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Posted 6 years ago

“Cracking product really good service”

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Posted 6 years ago

“a pleasure to deal with”

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Posted 6 years ago

“Good website, easy to order. Slight issue with delay in item, Scott was very helpful. Would use Trade Counter Direct again”

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Posted 6 years ago

“the item seems very good despite being "onekey" as i thought I ordered a straightforward impact wrench less onekey but I must have got it wrong.However the service was satisfactory and swift.”

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Posted 6 years ago

“Everything went smoothly and all on time. Thankyou!”

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Posted 6 years ago

“Great to deal with, good value and very prompt delivery. Would definitely deal with again.”

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Posted 6 years ago

“Great product price. Reasonable postage. Intelligent packaging. Superb communication. Speedy delivery. What more could ask?”

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Posted 6 years ago

“Great service fast delivery, will use again.”

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Posted 6 years ago

“very competitive price fast delivery with no hassle 5 star highly recommend”

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Posted 6 years ago

“Excellent company to do buisness with no problems order arrived on time will recommend to my friends and family I can say the same for Milwaukee tools”

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Posted 6 years ago

“Delivery was good all the products are present only issue is the box was damaged apart from that a good service”

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Posted 6 years ago

“Spot on arrived when they said it would would use again”

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Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews