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Triton Cycles Reviews

4.6 Rating 4,064 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,064 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
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Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Okay i allready made a review an google so let me copy Paste it, because I’m too lazy: So I'm native french/german so please excuse my grammar... I was on the search after a specific bike: GT Grade Carbon Carbon Expert 2020 /Colour Jade so with the help of google i found triton cycle and they got pretty amazing price and deals, especially if you don't have to pay the VAT in the UK, which is with 20% pretty high compare to Swiss MwSt -> 7.7%. so i wanted to order the bike (check my printscreen) but I had 2 question about the right frame size and the VAT return. Unfortunately and like the other reviewer said before, they're not reachable on the phone and didnt answer my 2 mails... so i wasn't sure if its a scam or not and I didnt ordered the bike. and then i started to read the review and check about reddit, you know stuff you do, to be sure about a firm. after a week or two, i decided "fuck it" i'll pay with the credit card and if i don't get the good, then mastercard will reimburse my purchase. but then the bike i wanted GT Grade Carbon, wasn't anymore available and I was kind of piss of myself and mad because i didnt get any answer. After that i thought okay, so they're real and have a stock and the online shop is somehow connected to the stocks, so i dediced again to give it a try with the: cannondale topstone carbon 105 which is pretty similar from the spec and geometry i just like the frame more from the GT. so let me make the story short: I ordered the bike on 21. May and received it on 28. may see the print screen (Triton and TNT). -> thats just a week and I'm living in Switzerland and with the borders regulation with corona it's pretty fast! so what i want to tell is -> maybe the communication is bad but the service and price is GREAT! thanks guys i'm really happy with my purchase! i gove Triton cycle just 4 Star out of 5 because the lack of communication. with better communication i would have give them 5 Stars.
Triton Cycles 4 star review on 2nd June 2020 Triton Cycles 4 star review on 2nd June 2020
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Posted 6 years ago
Took 4 weeks to even hear anything after a couple emails. As soon as I emailed for a refund half an hour later my order was magically dispatched wouldn’t not use again
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Posted 6 years ago
Ordered on Wednesday, arrived on the following Monday . Great, thanks.
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Posted 6 years ago
Delivery-boy dumped my expensive fork on the street! (Our house is exact 70 m from the street) Delivery boy was probably tired!
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Posted 6 years ago
ordered 2 bottles rockshox 3 wt oil on 12/05/20 expected delivery by 29/05/20 now 02/06/20 no sign of delivery
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Posted 6 years ago
Ordered an “in stock” bottle cage on Monday the 25th and got a notification That it got shipped 5 days later. Considering I paid £4 postage on top of a £10 item it’s ridiculous. Could easily have went elsewhere for cheaper but I trusted a name i know and expected speedy service. Got to laugh as it says on the email expect delivery in the next 11 days “really” where is it being shipped from ??? 8 days at the moment now and nothing although I could be waiting over another week according to the email. If you are thinking of ordering from triton don’t expect to get your item fast. My personal advice is avoid and go elsewhere
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Posted 6 years ago
Great price, very quick delivery and great looking bike
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Posted 6 years ago
Great quick service
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Posted 6 years ago
The website is organised better than many other companies, which was the first positive thing for me; the purchase needs to be informed and easy. My bike came quicker than expected and was tracked all the way. I was well informed by Triton. The Lapierre Edge is perfect. I took it out straight away and gave it some stick on a decent 30 mile trail, it’s superb! So light and a really good riding position. I’d recommend Triton and Lapierre.
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Posted 6 years ago
Very happy. Helmet was £10 cheaper than elsewhere/direct. Delivery was as described... I believe 5-7 working days. Good quality products, well packaged and tracked. Thank you.
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Posted 6 years ago
Exemplary service. Two other companies had let me down with non-delivery, so I checked the product was in stock beforehand. I received an email response within five minutes confirming it was and that if I ordered within an hour it would be delivered the next day (via DPD). It was! Just how internet shopping should work. Thank you. 5*
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Posted 6 years ago
A order a bike since more than one month (it was write "in stock" and it should be sent on 24h) , I send many emails but no answer. It looks like a theft... I have more than 1600 euros into this!!!!! Take my money back!!
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Posted 6 years ago
fantastic customer service
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Posted 6 years ago
einwandfreie Ware, schnelle Lieferung - alles bestens!
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Posted 6 years ago
Great customer service. Prompt delivery, even during co vid times. Dispatched on a bank holiday. And best of all, an isane deal on my frame. Cheers guys.
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Posted 6 years ago
My order took 16 days to be delivered by courier, it was envelope size that could of been sent by post, communication skills non existent, emails not replied to, no telephone communication, overall a very frustrating experience.
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Posted 6 years ago
Item not arrived yet!
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Posted 6 years ago
I have had 4 bikes from Triton Cycles over the years, and they have always provided a good service. They attended to warranty problem with a KS seat post very well and that was close to the end of its warranty. Recommended.
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Posted 6 years ago
Excellent service. Just what I wanted.
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Posted 6 years ago
I’ve used Triton Cycles a few times now and have always found them to be competitive and prompt on deliveries. Will continue to use them.
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,064 reviews