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Triton Cycles Reviews

4.6 Rating 4,063 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,063 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
I recently bought a gravel bike from Triton. Despite the lockdown, my order was processed, customer service answered swiftly (thank you Cara) and the bike arrived safely (international shipping). Initially, I was a bit sceptical, due to many bad reviews online. However, I had a 100% positive experience with absolutely no complaints and by far the most competitive price for the product.
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Posted 5 years ago
Great price, communication and speed of delivery. Would purchase from Triton again. Thanks!
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Posted 5 years ago
I ordered a bike from Triton about 3 weeks ago and I have to say, very happy with my purchase! After a week of waiting (there is a 5-10 day wait until bikes are dispatched), and reading some unfortunate reviews, I emailed asking for an update. Cara from Triton responded quickly and explained there were problems with the stock system due to the volume of orders they have recieved and could not get that bike anymore. I was given the option of a similar bike (which they did for the same price as my original order) which was delivered in perfect working order a week later! Very happy with the customer service and a big thanks to the team for sorting out my order. Would recommend!
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Posted 5 years ago
All's well that ends well. Like many people I became concerned that I could not obtain any information about the status of my order apart from what was available on the website. All told it took two weeks from placing my order to my new bike being delivered. In the current circumstances that seems reasonable. My impression is that Triton are going a creditable job in what must be challenging circumstances. I kept my faith and I was rewarded.
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Posted 5 years ago
Excellent Customer Service and fast shipping!!!!
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Posted 5 years ago
Parfait très sérieux, livraison rapide vraiment super 👍
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Posted 5 years ago
Due to arrive in July as a pre/order. Arrived in May! Good quality, quick service and with a discount offer.
Triton Cycles 5 star review on 14th May 2020
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Posted 5 years ago
I had been hesitant to order after reading some bad reviews but I can't fault Triton! I ordered a Cannondale Trail 8 which had sold out everywhere I tried but Triton sorted it for me. And with a 10% discount on a price that was already by far the cheapest I saw anywhere. Win win!
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Posted 5 years ago
The shipment was quick, only one week for the US. The Customs damaged the package but the bike got no scratches. Thanks!
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Posted 5 years ago
Speedy delivery of a difficult to get set of fatty forks Many Thanks
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Posted 5 years ago
Efficient delivery, they had what I wanted in stock and great service with one item in delivery that needed to be returned
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Posted 5 years ago
Top service from the purchase to the delivery 👏
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Posted 5 years ago
Great service.BestPrices I could find and quick delivery
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Posted 5 years ago
Bought a helo front wheel ,the website advised it would take at least a week to be delivered after order (Covid 19). Item was delivered a week later with full tracking,very happy with the service and the price.
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Posted 5 years ago
Superb service. Large item (Burley Kazoo trailer bike attachment) was shipped promptly and arrived in Northern Ireland in a few days. Given the current delays to post due to COVID, I was amazed. Thanks Triton!
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Posted 5 years ago
Very good firm for quality parts
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Posted 5 years ago
Site très sérieux, bien placé au niveau du prix. L'envoi a été très rapide
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Posted 5 years ago
Amazingly fast delivery and best price I could find for the item.
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Posted 5 years ago
Nice 👍😊..........
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Posted 5 years ago
The bearing for my cannondale, send in good time and without any troubles. Thanks triton cycles
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Posted 5 years ago
Triton Cycles is rated 4.6 based on 4,063 reviews