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Triton Cycles Reviews

4.6 Rating 4,076 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Item ordered was delivered quickly and at a very good price. It was easily the best price I could find anywhere on the net. Would definitely recommend Triton Cycles and will no doubt be ordering again in the future.
Helpful Report
Posted 10 years ago
Excellent service from Triton Cycles,oredered a Bontrager RXL Carbon water bottle cage,and it was the best price available.
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Posted 10 years ago
Quick delivery which matters thank you
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Posted 10 years ago
Provided fantastic after sales support.
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Posted 10 years ago
service was very swift and package was delivered the next day with no problem, excellent!
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Posted 10 years ago
Fast response and delivery!
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Posted 10 years ago
Excellent pricing and fantastic super fast delivery with DPD in the 1 hour time-slot stated. Couldn't be happier. Excellent service!
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Posted 10 years ago
the stuff it´s ok. very fast . thanks
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Posted 10 years ago
Poor customer service when things don't go to plan. I never received my item, asked for currier to leave in a safe place - they left the cardboard box in the big blue cardboard recycling bag full of cardboard packaging going out with the bins - and yes it got put out with the bins. Whilst this isn't the fault of Triton I am their customer not the curriers. The raised it with the currier but said nothing to do with them unless the currier accepts liability. Mean time I'm left without my parts, a bike off the road and the only option to buy another one. I offered the option to split the cost in terms of customer retention and future business while they fought with the currier but no. I spend £100's if not £1000's online in bike parts, clothes etc - my advice is that was the wrong commercial decision in customer service, I won't be using again!!
Helpful Report
Posted 10 years ago
Hi Andy, I’m sorry if you feel we provided poor customer service in a matter that was entirely out of our control. You placed your order on Sunday, we packaged it up in a DPD expresspak bag and dispatched it on Monday, and it was delivered on Tuesday. You left instructions for DPD to leave your parcel “by the bins”. When you ask the courier to leave your parcel in a safe place, you have to tick a box stating that the you accept liability from that point on. We did our best to try and resolve this issue with DPD. We supported your side of the issue throughout the whole process. We also offered a reduced price discount for you to purchase another one, as well as immediate free next day delivery, which you declined. We raised a claim with DPD on your behalf and they are processing it. We should be able to process a refund for the item within the next 7 days. Usually we are able to process it a lot quicker but DPD are a large company and unfortunately these issues take some time to get resolved. If you have any questions please feel free to contact us and we will do our best to help! Kind regards, Triton Cycles.
Posted 10 years ago
Looking for a replacement bracket for a pump (bike was stolen!). Triton had one, and on offer, and delivered in super fast time. Cracking!
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Posted 10 years ago
Excellent service - many thanks
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Posted 10 years ago
excellent service and delivered next day free of charge.
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Posted 10 years ago
Good price, good service, and speedy delivery. Thanks J.
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Posted 10 years ago
Quick, efficient service
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Posted 10 years ago
Very efficient service.
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Posted 10 years ago
First time buying here, I have to say the delivery was excellent, I been informed of Ech step even the time day and name of person who will deliver. Tyres are genuine they fit well in my bike, good quality product I highly recommend!
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Posted 10 years ago
Excellent service, speedy delivery and good communication.
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Posted 10 years ago
Good price, quick response to questions, easy order system, fast delivery.
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Posted 10 years ago
Great product,Sunrace 10 speed cassette,best internet price,quick delivery using a good courier with useful text updates.
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Posted 10 years ago
Amazingly quick despatch and delivery time
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Posted 10 years ago
Triton Cycles is rated 4.6 based on 4,076 reviews